weiyu/README.md

<!--
 * @Author: jackning 270580156@qq.com
 * @Date: 2024-06-05 09:43:27
 * @LastEditors: jackning 270580156@qq.com
 * @LastEditTime: 2024-12-23 17:03:04
 * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
 *   Please be aware of the BSL license restrictions before installing Bytedesk IM – 
 *  selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license. 
 *  仅支持企业内部员工自用，严禁私自用于销售、二次销售或者部署SaaS方式销售 
 *  Business Source License 1.1: https://github.com/Bytedesk/bytedesk/blob/main/LICENSE 
 *  contact: 270580156@qq.com 
 *  联系：270580156@qq.com
 * Copyright (c) 2024 by bytedesk.com, All Rights Reserved. 
-->
# Bytedesk

Enterprise IM Solution with AI powered live-chat, email support, Omnichannel customer service，alternative to slack + zendesk/intercom
<!-- Chat as a Service -->

## Language

- [English](./README.md)
- [中文](./README.zh.md)

## Introduction

### Team IM

- Multi-level organizational structure
- Role management
- Permission management
- Chat record management
- Group chat

### AI Chat

- Chat with LLM
- Chat with Knowledge base(RAG)

### Customer Service

- Support multiple channels
- multiple routing strategies, and detailed assessment indicators
- Seating workbench
- Work order system
- Seat management
- Data dashboard
- manual knowledge base
- Skill group management
- Real-time monitoring
- Announcements
- sensitive words
- CRM
- Report function,
- Provide customers with integrated customer service workbench services

## Getting Started

- [Register](https://www.weiyuai.cn/admin/)
- [Source Deploy](https://www.weiyuai.cn/docs/zh-CN/docs/deploy/source)
- [Docker Deploy](https://www.weiyuai.cn/docs/zh-CN/docs/deploy/docker)
- [Jar Deploy](https://www.weiyuai.cn/docs/zh-CN/docs/deploy/jar)
- [Docs](https://www.weiyuai.cn/docs/)

<!-- ## Preview

### Admin

| team | service | ai |
| :----------: | :----------: | :----------: |
| <img src="./images/admin/team.png" width="250"> | <img src="./images/admin/service.png" width="250"> | <img src="./images/admin/ai.png" width="250"> |

## [Desktop](https://github.com/Bytedesk/bytedesk-desktop)

| login | chat | contact | setting |
| :----------: | :----------: | :----------: | :----------: |
| <img src="./images/pc/login2.png" width="100"><img src="./images/pc/switch.png" width="100"> | <img src="./images/pc/chat.png" width="250"> | <img src="./images/pc/contact.png" width="250"> | <img src="./images/pc/setting.png" width="250"> |

| chat-ai | chat-cs | chat-userinfo |
| :----------: | :----------: | :----------: |
| <img src="./images/pc/chat-ai.png" width="250">| <img src="./images/pc/chat-cs.png" width="250"> | <img src="./images/pc/chat-userinfo.png" width="250"> | -->

<!-- ## [Mobile](https://github.com/Bytedesk/bytedesk-mobile)

- [github](https://github.com/Bytedesk/bytedesk-mobile) -->

<!-- ## [Web Chat](https://github.com/bytedesk/bytedesk-react)

- [github](https://github.com/Bytedesk/bytedesk-react) -->

<!-- | custom button color |  custom button left | custom button margin | custom iframe margin |
| :----------: | :----------: | :----------:  | :----------: |
| <img src="./images/visitor-web/button-color.png" width="250"> | <img src="./images/visitor-web/button-left.png" width="250"> | <img src="./images/visitor-web/button-margin.png" width="250"> | <img src="./images/visitor-web/iframe-margin.png" width="250"> |

| custom iframe width |  chat full window | chat iframe window | chat embed window |
| :----------: | :----------: | :----------:  | :----------: |
| <img src="./images/visitor-web/iframe-width.png" width="250"> | <img src="./images/visitor-web/chat-full.png" width="250"> | <img src="./images/visitor-web/chat-iframe.png" width="250"> | <img src="./images/visitor-web/chat-embed.png" width="250"> | -->

## Chat SDK

| Project     | Description           | Forks          | Stars             |
|-------------|-----------------------|----------------|-------------------|
| [iOS-swift](https://github.com/bytedesk/bytedesk-swift) | iOS swift  | ![GitHub forks](https://img.shields.io/github/forks/bytedesk/bytedesk-swift) | ![GitHub Repo stars](https://img.shields.io/github/stars/Bytedesk/bytedesk-swift)                 |
| [Android](https://github.com/bytedesk/bytedesk-android) | Android | ![GitHub forks](https://img.shields.io/github/forks/bytedesk/bytedesk-android) | ![GitHub Repo stars](https://img.shields.io/github/stars/bytedesk/bytedesk-android)  |
| [Flutter](https://github.com/bytedesk/bytedesk-flutter) | Flutter | ![GitHub forks](https://img.shields.io/github/forks/bytedesk/bytedesk-flutter)| ![GitHub Repo stars](https://img.shields.io/github/stars/bytedesk/bytedesk-flutter) |
| [React](https://github.com/bytedesk/bytedesk-react) | React | ![GitHub forks](https://img.shields.io/github/forks/bytedesk/bytedesk-react) | ![GitHub Repo stars](https://img.shields.io/github/stars/bytedesk/bytedesk-react) |
| [UniApp](https://github.com/bytedesk/bytedesk-uniapp) | Uniapp | ![GitHub forks](https://img.shields.io/github/forks/bytedesk/bytedesk-uniapp) | ![GitHub Repo stars](https://img.shields.io/github/stars/bytedesk/bytedesk-uniapp) |
| [Vue/jQuery](https://github.com/bytedesk/bytedesk-web) | Vue/jQuery | ![GitHub forks](https://img.shields.io/github/forks/bytedesk/bytedesk-web) | ![GitHub Repo stars](https://img.shields.io/github/stars/bytedesk/bytedesk-web) |

## Download Client

- [Windows](https://www.weiyuai.cn/download.html)
- [Mac](https://www.weiyuai.cn/download.html)
- [Linux](https://www.weiyuai.cn/download.html)
- [Android](https://www.weiyuai.cn/download.html)
- [IOS](https://www.weiyuai.cn/download.html)

<!-- ## Dev Stack -->
<!-- - [sofaboot](https://github.com/sofastack/sofa-boot/blob/master/README_ZH.md) for im server -->
<!-- - [springboot-3.x for im server](https://github.com/Bytedesk/bytedesk) -->
<!-- - [python for ai](https://github.com/Bytedesk/bytedesk-ai) -->
<!-- - [react for web](https://github.com/Bytedesk/bytedesk-react) -->
<!-- - [flutter for ios&android](https://github.com/Bytedesk/bytedesk-mobile) -->
<!-- - [electron for windows&mac&linux](https://github.com/Bytedesk/bytedesk-desktop) -->

## Contact

- [Email](mailto:270580156@qq.com)
- [Wechat](./images/wechat.png)
<!-- - 微语技术支持群：
- <img src="./images/wechat_group.jpg" width="200">
- 如群二维码过期，请添加微信，备注: 微语
- <img src="./images/wechat.png" width="100">
- 服务号
- <img src="./images/wechat_mp.jpg" width="100">
- 订阅号
- <img src="./images/wechatai_mp.jpg" width="100"> -->

<!-- ## License -->
<!-- - support business usage -->
<!-- - must not remove trademark && logo info -->
<!-- - selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license. -->
<!-- - 仅支持企业内部员工自用，销售、二次销售或者部署SaaS方式销售需要获得授权，请勿用于非法用途。 -->