Files
weiyu/deploy/server/admin/p__Dashboard__Bi__Call__Summary.12007d84.async.js

1 line
7.0 KiB
JavaScript
Raw Normal View History

2025-11-11 16:36:47 +08:00
"use strict";(self.webpackChunkadmin=self.webpackChunkadmin||[]).push([[650],{93689:function(e,t,l){l.d(t,{Z:function(){return c}});var n=l(83910),s=l(44194),a={icon:{tag:"svg",attrs:{viewBox:"64 64 896 896",focusable:"false"},children:[{tag:"path",attrs:{d:"M699 353h-46.9c-10.2 0-19.9 4.9-25.9 13.3L469 584.3l-71.2-98.8c-6-8.3-15.6-13.3-25.9-13.3H325c-6.5 0-10.3 7.4-6.5 12.7l124.6 172.8a31.8 31.8 0 0051.7 0l210.6-292c3.9-5.3.1-12.7-6.4-12.7z"}},{tag:"path",attrs:{d:"M512 64C264.6 64 64 264.6 64 512s200.6 448 448 448 448-200.6 448-448S759.4 64 512 64zm0 820c-205.4 0-372-166.6-372-372s166.6-372 372-372 372 166.6 372 372-166.6 372-372 372z"}}]},name:"check-circle",theme:"outlined"},i=l(54183),r=function(e,t){return s.createElement(i.Z,(0,n.Z)({},e,{ref:t,icon:a}))};var c=s.forwardRef(r)},48004:function(e,t,l){l.d(t,{Z:function(){return c}});var n=l(83910),s=l(44194),a={icon:{tag:"svg",attrs:{viewBox:"64 64 896 896",focusable:"false"},children:[{tag:"path",attrs:{d:"M512 64C264.6 64 64 264.6 64 512s200.6 448 448 448 448-200.6 448-448S759.4 64 512 64zm0 820c-205.4 0-372-166.6-372-372s166.6-372 372-372 372 166.6 372 372-166.6 372-372 372z"}},{tag:"path",attrs:{d:"M686.7 638.6L544.1 535.5V288c0-4.4-3.6-8-8-8H488c-4.4 0-8 3.6-8 8v275.4c0 2.6 1.2 5 3.3 6.5l165.4 120.6c3.6 2.6 8.6 1.8 11.2-1.7l28.6-39c2.6-3.7 1.8-8.7-1.8-11.2z"}}]},name:"clock-circle",theme:"outlined"},i=l(54183),r=function(e,t){return s.createElement(i.Z,(0,n.Z)({},e,{ref:t,icon:a}))};var c=s.forwardRef(r)},79479:function(e,t,l){var n=l(83910),s=l(44194),a=l(78041),i=l(54183),r=function(e,t){return s.createElement(i.Z,(0,n.Z)({},e,{ref:t,icon:a.Z}))},c=s.forwardRef(r);t.Z=c},89654:function(e,t,l){l.r(t);l(44194);var n=l(87629),s=l(81739),a=l(34201),i=l(79489),r=l(40110),c=l(94447),d=l(54943),o=l(79479),x=l(93689),h=l(48004),u=l(10022),f=l(31549);t.default=function(){var e=[{title:"日期",dataIndex:"date",key:"date"},{title:"总通话数",dataIndex:"totalCalls",key:"totalCalls",sorter:function(e,t){return e.totalCalls-t.totalCalls}},{title:"已接听",dataIndex:"answeredCalls",key:"answeredCalls",render:function(e,t){return(0,f.jsxs)("div",{children:[(0,f.jsx)("span",{children:e}),(0,f.jsx)(n.Z,{percent:Math.round(e/t.totalCalls*100),size:"small",showInfo:!1,strokeColor:"#52c41a"})]})}},{title:"未接听",dataIndex:"missedCalls",key:"missedCalls",render:function(e,t){return(0,f.jsxs)("div",{children:[(0,f.jsx)("span",{children:e}),(0,f.jsx)(n.Z,{percent:Math.round(e/t.totalCalls*100),size:"small",showInfo:!1,strokeColor:"#ff4d4f"})]})}},{title:"平均通话时长",dataIndex:"avgCallDuration",key:"avgCallDuration"},{title:"平均等待时间",dataIndex:"avgWaitTime",key:"avgWaitTime"},{title:"满意度",dataIndex:"satisfaction",key:"satisfaction",render:function(e){return(0,f.jsxs)(s.Z,{color:e>=4?"green":e>=3?"orange":"red",children:[e,"/5"]})}}];return(0,f.jsxs)("div",{style:{padding:"24px"},children:[(0,f.jsxs)("div",{style:{marginBottom:"24px"},children:[(0,f.jsx)("h2",{children:"服务总结统计"}),(0,f.jsx)("p",{children:"查看呼叫中心客服的整体服务情况和统计数据"})]}),(0,f.jsxs)(a.Z,{gutter:16,style:{marginBottom:"24px"},children:[(0,f.jsx)(i.Z,{span:6,children:(0,f.jsx)(r.Z,{children:(0,f.jsx)(c.Z,{title:"今日总通话数",value:156,prefix:(0,f.jsx)(o.Z,{}),valueStyle:{color:"#3f8600"}})})}),(0,f.jsx)(i.Z,{span:6,children:(0,f.jsx)(r.Z,{children:(0,f.jsx)(c.Z,{title:"已接听通话",value:142,prefix:(0,f.jsx)(x.Z,{}),valueStyle:{color:"#1890ff"}})})}),(0,f.jsx)(i.Z,{span:6,children:(0,f.jsx)(r.Z,{children:(0,f.jsx)(c.Z,{title:"平均通话时长",value:"8.5分钟",prefix:(0,f.jsx)(h.Z,{}),valueStyle:{color:"#722ed1"}})})}),(0,f.jsx)(i.Z,{span:6,children:(0,f.jsx)(r.Z,{children:(0,f.jsx)(c.Z,{title:"在线客服数",value:8,prefix:(0,f.jsx)(u.Z,{}),valueStyle:{color:"#eb2f96"}})})})]}),(0,f.jsxs)(a.Z,{gutter:16,style:{marginBottom:"24px"},children:[(0,f.jsx)(i.Z,{span:12,children:(0,f.jsx)(r.Z,{title:"通话类型分布",children:(0,f.jsx)("div",{style:{height:300},children:[{type:"咨询类",count:67,percentage:42.9,color:"#1890ff"