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<html lang="en" dir="ltr" class="docs-wrapper plugin-docs plugin-id-default docs-version-current docs-doc-page docs-doc-id-solution/kbase" data-has-hydrated="false">
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<title data-rh="true">Knowledge Base Solution | Bytedesk</title><meta data-rh="true" name="viewport" content="width=device-width,initial-scale=1"><meta data-rh="true" name="twitter:card" content="summary_large_image"><meta data-rh="true" property="og:image" content="https://www.weiyuai.cn/docs/img/docusaurus-social-card.jpg"><meta data-rh="true" name="twitter:image" content="https://www.weiyuai.cn/docs/img/docusaurus-social-card.jpg"><meta data-rh="true" property="og:url" content="https://www.weiyuai.cn/docs/docs/solution/kbase"><meta data-rh="true" property="og:locale" content="en"><meta data-rh="true" property="og:locale:alternate" content="zh_CN"><meta data-rh="true" property="og:locale:alternate" content="zh_TW"><meta data-rh="true" name="docusaurus_locale" content="en"><meta data-rh="true" name="docsearch:language" content="en"><meta data-rh="true" name="docusaurus_version" content="current"><meta data-rh="true" name="docusaurus_tag" content="docs-default-current"><meta data-rh="true" name="docsearch:version" content="current"><meta data-rh="true" name="docsearch:docusaurus_tag" content="docs-default-current"><meta data-rh="true" property="og:title" content="Knowledge Base Solution | Bytedesk"><meta data-rh="true" name="description" content="Features"><meta data-rh="true" property="og:description" content="Features"><link data-rh="true" rel="icon" href="/docs/img/favicon.ico"><link data-rh="true" rel="canonical" href="https://www.weiyuai.cn/docs/docs/solution/kbase"><link data-rh="true" rel="alternate" href="https://www.weiyuai.cn/docs/docs/solution/kbase" hreflang="en"><link data-rh="true" rel="alternate" href="https://www.weiyuai.cn/docs/zh-CN/docs/solution/kbase" hreflang="zh-CN"><link data-rh="true" rel="alternate" href="https://www.weiyuai.cn/docs/zh-TW/docs/solution/kbase" hreflang="zh-TW"><link data-rh="true" rel="alternate" href="https://www.weiyuai.cn/docs/docs/solution/kbase" hreflang="x-default"><link rel="alternate" type="application/rss+xml" href="/docs/blog/rss.xml" title="Bytedesk RSS Feed">
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<script>!function(){function t(t){document.documentElement.setAttribute("data-theme",t)}var e=function(){try{return new URLSearchParams(window.location.search).get("docusaurus-theme")}catch(t){}}()||function(){try{return window.localStorage.getItem("theme")}catch(t){}}();t(null!==e?e:"light")}(),function(){try{const n=new URLSearchParams(window.location.search).entries();for(var[t,e]of n)if(t.startsWith("docusaurus-data-")){var a=t.replace("docusaurus-data-","data-");document.documentElement.setAttribute(a,e)}}catch(t){}}()</script><div id="__docusaurus"><div role="region" aria-label="Skip to main content"><a class="skipToContent_BRq2" href="#__docusaurus_skipToContent_fallback">Skip to main content</a></div><nav aria-label="Main" class="navbar navbar--fixed-top"><div class="navbar__inner"><div class="navbar__items"><button aria-label="Toggle navigation bar" aria-expanded="false" class="navbar__toggle clean-btn" type="button"><svg width="30" height="30" viewBox="0 0 30 30" aria-hidden="true"><path stroke="currentColor" stroke-linecap="round" stroke-miterlimit="10" stroke-width="2" d="M4 7h22M4 15h22M4 23h22"></path></svg></button><a class="navbar__brand" href="/docs/"><div class="navbar__logo"><img src="/docs/img/logo.png" alt="Bytedesk Logo" class="themedComponent_g26P themedComponent--light_Fatc"><img src="/docs/img/logo.png" alt="Bytedesk Logo" class="themedComponent_g26P themedComponent--dark_ZdDJ"></div><b class="navbar__title text--truncate">Bytedesk</b></a><a aria-current="page" class="navbar__item navbar__link navbar__link--active" href="/docs/docs/intro">Docs</a><a class="navbar__item navbar__link" href="/docs/blog">Blog</a></div><div class="navbar__items navbar__items--right"><a href="https://github.com/bytedesk/bytedesk" target="_blank" rel="noopener noreferrer" class="navbar__item navbar__link">GitHub<svg width="13.5" height="13.5" aria-hidden="true" viewBox="0 0 24 24" class="iconExternalLink_DnYJ"><path fill="currentColor" d="M21 13v10h-21v-19h12v2h-10v15h17v-8h2zm3-12h-10.988l4.035 4-6.977 7.07 2.828 2.828 6.977-7.07 4.125 4.172v-11z"></path></svg></a><a href="https://www.weiyuai.cn/contact.html" target="_blank" rel="noopener noreferrer" class="navbar__item navbar__link">Contact<svg width="13.5" height="13.5" aria-hidden="true" viewBox="0 0 24 24" class="iconExternalLink_DnYJ"><path fill="currentColor" d="M21 13v10h-21v-19h12v2h-10v15h17v-8h2zm3-12h-10.988l4.035 4-6.977 7.07 2.828 2.828 6.977-7.07 4.125 4.172v-11z"></path></svg></a><div class="navbar__item dropdown dropdown--hoverable dropdown--right"><a href="#" aria-haspopup="true" aria-expanded="false" role="button" class="navbar__link"><svg viewBox="0 0 24 24" width="20" height="20" aria-hidden="true" class="iconLanguage_Q5ad"><path fill="currentColor" d="M12.87 15.07l-2.54-2.51.03-.03c1.74-1.94 2.98-4.17 3.71-6.53H17V4h-7V2H8v2H1v1.99h11.17C11.5 7.92 10.44 9.75 9 11.35 8.07 10.32 7.3 9.19 6.69 8h-2c.73 1.63 1.73 3.17 2.98 4.56l-5.09 5.02L4 19l5-5 3.11 3.11.76-2.04zM18.5 10h-2L12 22h2l1.12-3h4.75L21 22h2l-4.5-12zm-2.62 7l1.62-4.33L19.12 17h-3.24z"></path></svg>English</a><ul class="dropdown__menu"><li><a href="/docs/docs/solution/kbase" target="_self" rel="noopener noreferrer" class="dropdown__link dropdown__link--active" lang="en">English</a></li><li><a href="/docs/zh-CN/docs/solution/kbase" target="_self" rel="noopener noreferrer" class="dropdown__link" lang="zh-CN">简体中文</a></li><li><a href="/docs/zh-TW/docs/solution/kbase" target="_self" rel="noopener noreferrer" class="dropdown__link" lang="zh-TW">繁体中文</a></li></ul></div><div class="toggle_iYXz colorModeToggle_zFcu"><button class="clean-btn toggleButton_D9J3 toggleButtonDisabled_TlKb" type="button" disabled="" title="Switch between dark and light mode (currently light mode)" aria-label="Switch between dark and light mode (currently light mode)" aria-live="polite" aria-pressed="false"><svg viewBox="0 0 24 24" width="24" height="24" class="lightToggleIcon_s7Qc"><path fill="currentColor" d="M12,9c1.65,0,3,1.35,3,3s-1.35,3-3,3s-3-1.35-3-3S10.35,9,12,9 M12,7c-2.76,0-5,2.24-5,5s2.24,5,5,
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<h2 class="anchor anchorWithStickyNavbar_VsMM" id="features">Features<a href="#features" class="hash-link" aria-label="Direct link to Features" title="Direct link to Features"></a></h2>
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<h3 class="anchor anchorWithStickyNavbar_VsMM" id="content-features">Content Features<a href="#content-features" class="hash-link" aria-label="Direct link to Content Features" title="Direct link to Content Features"></a></h3>
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<ul>
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<li>Article management</li>
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<li>Category management</li>
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<li>Tag management</li>
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<li>Version control</li>
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<li>Search functionality</li>
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<ul>
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<li>Rich text editor</li>
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<li>Markdown support</li>
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<li>Image upload</li>
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<li>File attachments</li>
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<li>Code highlighting</li>
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<li>Table support</li>
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<li>Version history</li>
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<li>Collaboration tools</li>
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<li>Review workflow</li>
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<li>Publishing control</li>
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<h3 class="anchor anchorWithStickyNavbar_VsMM" id="admin-features">Admin Features<a href="#admin-features" class="hash-link" aria-label="Direct link to Admin Features" title="Direct link to Admin Features"></a></h3>
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<ul>
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<li>User management</li>
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<li>Role management</li>
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<li>Permission control</li>
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<li>Content approval</li>
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<li>Usage analytics</li>
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<li>SEO settings</li>
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<li>Custom themes</li>
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<li>System settings</li>
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<li>Data backup</li>
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<li>Access logs</li>
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</ul>
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<h3 class="anchor anchorWithStickyNavbar_VsMM" id="integration">Integration<a href="#integration" class="hash-link" aria-label="Direct link to Integration" title="Direct link to Integration"></a></h3>
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<ul>
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<li>REST API</li>
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<li>WebSocket API</li>
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<li>JavaScript SDK</li>
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<li>Android SDK</li>
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<li>iOS SDK</li>
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<li>Mini Program SDK</li>
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<li>Custom development</li>
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</ul>
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<h2 class="anchor anchorWithStickyNavbar_VsMM" id="deployment">Deployment<a href="#deployment" class="hash-link" aria-label="Direct link to Deployment" title="Direct link to Deployment"></a></h2>
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<ul>
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<li><a href="/docs/deploy/source">Source Code</a></li>
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<li><a href="/docs/deploy/docker">Docker</a></li>
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<li><a href="/docs/deploy/jar">JAR Package</a></li>
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<li><a href="/docs/deploy/desktop">Desktop Client</a></li>
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<li><a href="/docs/deploy/cluster">Cluster</a></li>
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</ul>
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<h2 class="anchor anchorWithStickyNavbar_VsMM" id="development">Development<a href="#development" class="hash-link" aria-label="Direct link to Development" title="Direct link to Development"></a></h2>
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<ul>
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<li><a href="/docs/develop/server/service/agent">Server API</a></li>
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<li><a href="/docs/develop/visitor/platform/web">Client SDK</a></li>
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<li><a href="/docs/develop/visitor/platform/android">Mobile SDK</a></li>
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</ul>
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<h2 class="anchor anchorWithStickyNavbar_VsMM" id="support">Support<a href="#support" class="hash-link" aria-label="Direct link to Support" title="Direct link to Support"></a></h2>
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<ul>
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<li><a href="https://github.com/bytedesk/bytedesk/issues" target="_blank" rel="noopener noreferrer">GitHub Issues</a></li>
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<li><a href="mailto:support@bytedesk.com" target="_blank" rel="noopener noreferrer">Email Support</a></li>
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<li><a href="https://www.bytedesk.com/support" target="_blank" rel="noopener noreferrer">Commercial Support</a></li>
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