diff --git a/modules/core/src/main/java/com/bytedesk/core/message/MessageTypeEnum.java b/modules/core/src/main/java/com/bytedesk/core/message/MessageTypeEnum.java
index 8ef6173378..709d099f31 100644
--- a/modules/core/src/main/java/com/bytedesk/core/message/MessageTypeEnum.java
+++ b/modules/core/src/main/java/com/bytedesk/core/message/MessageTypeEnum.java
@@ -2,7 +2,7 @@
  * @Author: jackning 270580156@qq.com
  * @Date: 2024-06-05 21:50:54
  * @LastEditors: jackning 270580156@qq.com
- * @LastEditTime: 2025-05-08 09:06:35
+ * @LastEditTime: 2025-05-12 15:21:53
  * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
  *   Please be aware of the BSL license restrictions before installing Bytedesk IM – 
  *  selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license.
@@ -120,6 +120,7 @@ public enum MessageTypeEnum {
     GROUP_INVITE,
     GROUP_DISMISS,
     NOTIFICATION_AGENT_REPLY_TIMEOUT, // 客服回复超时提醒
+    NOTIFICATION_RATE_SUBMITTED, // 访客评价提交提醒
     ERROR,
     ;
 
diff --git a/modules/core/src/main/java/com/bytedesk/core/message/MessageUtils.java b/modules/core/src/main/java/com/bytedesk/core/message/MessageUtils.java
index abf6e8d792..5893f93626 100644
--- a/modules/core/src/main/java/com/bytedesk/core/message/MessageUtils.java
+++ b/modules/core/src/main/java/com/bytedesk/core/message/MessageUtils.java
@@ -2,7 +2,7 @@
  * @Author: jackning 270580156@qq.com
  * @Date: 2024-08-31 16:23:54
  * @LastEditors: jackning 270580156@qq.com
- * @LastEditTime: 2025-05-08 09:06:58
+ * @LastEditTime: 2025-05-12 15:22:19
  * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
  *   Please be aware of the BSL license restrictions before installing Bytedesk IM – 
  *  selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license.
@@ -90,6 +90,13 @@ public class MessageUtils {
                 content);
     }
 
+    public static MessageProtobuf createRateSubmittedMessage(ThreadEntity thread, String content) {
+        return MessageUtils.createThreadMessage(UidUtils.getInstance().getUid(),
+                thread,
+                MessageTypeEnum.NOTIFICATION_RATE_SUBMITTED,
+                content);
+    }
+
     public static MessageProtobuf createRateInviteMessage(ThreadEntity thread, String content) {
         return MessageUtils.createThreadMessage(UidUtils.getInstance().getUid(),
                 thread,
diff --git a/modules/service/src/main/java/com/bytedesk/service/visitor_thread/VisitorThreadService.java b/modules/service/src/main/java/com/bytedesk/service/visitor_thread/VisitorThreadService.java
index 2e09b949dd..72ee5bb751 100644
--- a/modules/service/src/main/java/com/bytedesk/service/visitor_thread/VisitorThreadService.java
+++ b/modules/service/src/main/java/com/bytedesk/service/visitor_thread/VisitorThreadService.java
@@ -2,7 +2,7 @@
  * @Author: jackning 270580156@qq.com
  * @Date: 2024-06-29 13:08:52
  * @LastEditors: jackning 270580156@qq.com
- * @LastEditTime: 2025-05-08 09:15:37
+ * @LastEditTime: 2025-05-12 15:20:26
  * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
  *   Please be aware of the BSL license restrictions before installing Bytedesk IM – 
  *  selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license. 
@@ -151,8 +151,6 @@ public class VisitorThreadService
     public ThreadEntity createAgentThread(VisitorRequest visitorRequest, AgentEntity agent, String topic) {
         //
         // 考虑到客服信息发生变化，更新客服信息
-        // String agentString =
-        // ServiceConvertUtils.convertToUserProtobufJSONString(agent);
         UserProtobuf agentProtobuf = agent.toUserProtobuf();
         // 访客信息
         String visitor = ServiceConvertUtils.convertToVisitorProtobufJSONString(visitorRequest);
@@ -302,8 +300,7 @@ public class VisitorThreadService
                     // 判断是否超时未回复
                     if (diffInMinutes > agent.getTimeoutRemindTime()) {
                         // 更新会话超时提醒时间
-                        Optional<QueueMemberEntity> queueMemberOpt = queueMemberRestService
-                                .findByThreadUid(thread.getUid());
+                        Optional<QueueMemberEntity> queueMemberOpt = queueMemberRestService.findByThreadUid(thread.getUid());
                         if (queueMemberOpt.isPresent()) {
                             QueueMemberEntity queueMember = queueMemberOpt.get();
                             // 判断是否首次超时