diff --git a/modules/ticket/src/main/java/com/bytedesk/ticket/consts/TicketConsts.java b/modules/ticket/src/main/java/com/bytedesk/ticket/consts/TicketConsts.java
index 0eed5e63b2..dc3f4d4bfe 100644
--- a/modules/ticket/src/main/java/com/bytedesk/ticket/consts/TicketConsts.java
+++ b/modules/ticket/src/main/java/com/bytedesk/ticket/consts/TicketConsts.java
@@ -2,7 +2,7 @@
* @Author: jackning 270580156@qq.com
* @Date: 2025-01-23 15:00:11
* @LastEditors: jackning 270580156@qq.com
- * @LastEditTime: 2025-04-01 15:25:39
+ * @LastEditTime: 2025-04-01 15:58:23
* @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
* Please be aware of the BSL license restrictions before installing Bytedesk IM –
* selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license.
@@ -82,8 +82,6 @@ public class TicketConsts {
// 未分配
public static final String TICKET_FILTER_UNASSIGNED = "UNASSIGNED";
-
-
// thread-process
public static final String THREAD_PROCESS_NAME_GROUP = I18Consts.I18N_PREFIX + "thread.process.name.group";
@@ -91,14 +89,6 @@ public class TicketConsts {
public static final String THREAD_PROCESS_PATH_GROUP = "processes/thread-group-process.bpmn20.xml";
- public static final String THREAD_PROCESS_KEY_AGENT = "threadGroupProcess";
-
- public static final String THREAD_PROCESS_PATH_GROUP = "processes/thread-group-process.bpmn20.xml";
-
- public static final String THREAD_PROCESS_KEY_GROUP = "threadGroupProcess";
-
- public static final String THREAD_PROCESS_PATH_GROUP = "processes/thread-group-process.bpmn20.xml";
-
// variables
public static final String TICKET_VARIABLE_THREAD_UID = "threadUid";
diff --git a/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessRestService.java b/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessRestService.java
index 06aca28de6..a12451c077 100644
--- a/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessRestService.java
+++ b/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessRestService.java
@@ -2,7 +2,7 @@
* @Author: jackning 270580156@qq.com
* @Date: 2024-05-11 18:25:45
* @LastEditors: jackning 270580156@qq.com
- * @LastEditTime: 2025-04-01 14:05:36
+ * @LastEditTime: 2025-04-01 15:29:57
* @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
* Please be aware of the BSL license restrictions before installing Bytedesk IM –
* selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license.
@@ -300,4 +300,6 @@ public class TicketProcessRestService
}
}
+
+
}
diff --git a/modules/ticket/src/main/resources/processes/thread-agent-process.bpmn20.xml b/modules/ticket/src/main/resources/processes/thread-agent-process.bpmn20.xml
deleted file mode 100644
index d7730852cf..0000000000
--- a/modules/ticket/src/main/resources/processes/thread-agent-process.bpmn20.xml
+++ /dev/null
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\ No newline at end of file
diff --git a/modules/ticket/src/main/resources/processes/group-thread-process.md b/modules/ticket/src/main/resources/processes/thread-group-process.md
similarity index 96%
rename from modules/ticket/src/main/resources/processes/group-thread-process.md
rename to modules/ticket/src/main/resources/processes/thread-group-process.md
index b05e3c4694..f786ea5e54 100644
--- a/modules/ticket/src/main/resources/processes/group-thread-process.md
+++ b/modules/ticket/src/main/resources/processes/thread-group-process.md
@@ -2,7 +2,7 @@
* @Author: jackning 270580156@qq.com
* @Date: 2025-03-24 10:12:01
* @LastEditors: jackning 270580156@qq.com
- * @LastEditTime: 2025-04-01 14:10:29
+ * @LastEditTime: 2025-04-01 15:58:01
* @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
* Please be aware of the BSL license restrictions before installing Bytedesk IM –
* selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license.
@@ -15,7 +15,7 @@
## 流程概述
-该流程文件(`group-thread-process.bpmn20.xml`)定义了完整的在线客服会话流程,从访客发起咨询到满意度评价的全过程。流程采用Flowable工作流引擎实现,确保每个环节都有明确的处理逻辑和角色分配。
+该流程文件(`thread-group-process.bpmn20.xml`)定义了完整的在线客服会话流程,从访客发起咨询到满意度评价的全过程。流程采用Flowable工作流引擎实现,确保每个环节都有明确的处理逻辑和角色分配。
## 流程组成部分
diff --git a/modules/ticket/src/main/resources/processes/thread-robot-process.bpmn20.xml b/modules/ticket/src/main/resources/processes/thread-robot-process.bpmn20.xml
deleted file mode 100644
index b6ad01b9ef..0000000000
--- a/modules/ticket/src/main/resources/processes/thread-robot-process.bpmn20.xml
+++ /dev/null
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