From 5eaed68cc408ffebda78ecfdda4bc4707aefeb34 Mon Sep 17 00:00:00 2001 From: jack ning Date: Tue, 1 Apr 2025 16:01:08 +0800 Subject: [PATCH] update modules/ticket: mod 2 del 2 files --- .../bytedesk/ticket/consts/TicketConsts.java | 12 +- .../process/TicketProcessRestService.java | 4 +- .../processes/thread-agent-process.bpmn20.xml | 210 ------------------ ...ead-process.md => thread-group-process.md} | 4 +- .../processes/thread-robot-process.bpmn20.xml | 210 ------------------ 5 files changed, 6 insertions(+), 434 deletions(-) delete mode 100644 modules/ticket/src/main/resources/processes/thread-agent-process.bpmn20.xml rename modules/ticket/src/main/resources/processes/{group-thread-process.md => thread-group-process.md} (96%) delete mode 100644 modules/ticket/src/main/resources/processes/thread-robot-process.bpmn20.xml diff --git a/modules/ticket/src/main/java/com/bytedesk/ticket/consts/TicketConsts.java b/modules/ticket/src/main/java/com/bytedesk/ticket/consts/TicketConsts.java index 0eed5e63b2..dc3f4d4bfe 100644 --- a/modules/ticket/src/main/java/com/bytedesk/ticket/consts/TicketConsts.java +++ b/modules/ticket/src/main/java/com/bytedesk/ticket/consts/TicketConsts.java @@ -2,7 +2,7 @@ * @Author: jackning 270580156@qq.com * @Date: 2025-01-23 15:00:11 * @LastEditors: jackning 270580156@qq.com - * @LastEditTime: 2025-04-01 15:25:39 + * @LastEditTime: 2025-04-01 15:58:23 * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk * Please be aware of the BSL license restrictions before installing Bytedesk IM – * selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license. @@ -82,8 +82,6 @@ public class TicketConsts { // 未分配 public static final String TICKET_FILTER_UNASSIGNED = "UNASSIGNED"; - - // thread-process public static final String THREAD_PROCESS_NAME_GROUP = I18Consts.I18N_PREFIX + "thread.process.name.group"; @@ -91,14 +89,6 @@ public class TicketConsts { public static final String THREAD_PROCESS_PATH_GROUP = "processes/thread-group-process.bpmn20.xml"; - public static final String THREAD_PROCESS_KEY_AGENT = "threadGroupProcess"; - - public static final String THREAD_PROCESS_PATH_GROUP = "processes/thread-group-process.bpmn20.xml"; - - public static final String THREAD_PROCESS_KEY_GROUP = "threadGroupProcess"; - - public static final String THREAD_PROCESS_PATH_GROUP = "processes/thread-group-process.bpmn20.xml"; - // variables public static final String TICKET_VARIABLE_THREAD_UID = "threadUid"; diff --git a/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessRestService.java b/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessRestService.java index 06aca28de6..a12451c077 100644 --- a/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessRestService.java +++ b/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessRestService.java @@ -2,7 +2,7 @@ * @Author: jackning 270580156@qq.com * @Date: 2024-05-11 18:25:45 * @LastEditors: jackning 270580156@qq.com - * @LastEditTime: 2025-04-01 14:05:36 + * @LastEditTime: 2025-04-01 15:29:57 * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk * Please be aware of the BSL license restrictions before installing Bytedesk IM – * selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license. @@ -300,4 +300,6 @@ public class TicketProcessRestService } } + + } diff --git a/modules/ticket/src/main/resources/processes/thread-agent-process.bpmn20.xml b/modules/ticket/src/main/resources/processes/thread-agent-process.bpmn20.xml deleted file mode 100644 index d7730852cf..0000000000 --- a/modules/ticket/src/main/resources/processes/thread-agent-process.bpmn20.xml +++ /dev/null @@ -1,210 +0,0 @@ - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 客服人员接待访客 - - - - - - - - - - - - - - - - - - - - - - ${slaTime} - - - - - - - - - - - - - 访客填写满意度评价 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - \ No newline at end of file diff --git a/modules/ticket/src/main/resources/processes/group-thread-process.md b/modules/ticket/src/main/resources/processes/thread-group-process.md similarity index 96% rename from modules/ticket/src/main/resources/processes/group-thread-process.md rename to modules/ticket/src/main/resources/processes/thread-group-process.md index b05e3c4694..f786ea5e54 100644 --- a/modules/ticket/src/main/resources/processes/group-thread-process.md +++ b/modules/ticket/src/main/resources/processes/thread-group-process.md @@ -2,7 +2,7 @@ * @Author: jackning 270580156@qq.com * @Date: 2025-03-24 10:12:01 * @LastEditors: jackning 270580156@qq.com - * @LastEditTime: 2025-04-01 14:10:29 + * @LastEditTime: 2025-04-01 15:58:01 * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk * Please be aware of the BSL license restrictions before installing Bytedesk IM – * selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license. @@ -15,7 +15,7 @@ ## 流程概述 -该流程文件(`group-thread-process.bpmn20.xml`)定义了完整的在线客服会话流程，从访客发起咨询到满意度评价的全过程。流程采用Flowable工作流引擎实现，确保每个环节都有明确的处理逻辑和角色分配。 +该流程文件(`thread-group-process.bpmn20.xml`)定义了完整的在线客服会话流程，从访客发起咨询到满意度评价的全过程。流程采用Flowable工作流引擎实现，确保每个环节都有明确的处理逻辑和角色分配。 ## 流程组成部分 diff --git a/modules/ticket/src/main/resources/processes/thread-robot-process.bpmn20.xml b/modules/ticket/src/main/resources/processes/thread-robot-process.bpmn20.xml deleted file mode 100644 index b6ad01b9ef..0000000000 --- a/modules/ticket/src/main/resources/processes/thread-robot-process.bpmn20.xml +++ /dev/null @@ -1,210 +0,0 @@ - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 客服人员接待访客 - - - - - - - - - - - - - - - - - - - - - - ${slaTime} - - - - - - - - - - - - - 访客填写满意度评价 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - \ No newline at end of file