update

2025-12-30 02:42:25 +00:00 · 2025-10-06 08:02:33 +08:00
parent 02f353dffa
commit 79f8b4c30e
13 changed files with 1726 additions and 16 deletions
--- a/modules/ai/src/main/java/com/bytedesk/ai/config/AiPlugin.java
+++ b/modules/ai/src/main/java/com/bytedesk/ai/config/AiPlugin.java
@@ -0,0 +1,87 @@
+/*
+ * @Author: jackning 270580156@qq.com
+ * @Date: 2025-10-06 10:00:00
+ * @LastEditors: jackning 270580156@qq.com
+ * @LastEditTime: 2025-10-06 10:00:00
+ * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
+ *   Please be aware of the BSL license restrictions before installing Bytedesk IM – 
+ *  selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license. 
+ *  Business Source License 1.1: https://github.com/Bytedesk/bytedesk/blob/main/LICENSE 
+ *  contact: 270580156@qq.com 
+ * 
+ * Copyright (c) 2025 by bytedesk.com, All Rights Reserved. 
+ */
+package com.bytedesk.ai.config;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Value;
+import org.springframework.boot.actuate.health.HealthIndicator;
+import org.springframework.stereotype.Component;
+
+import com.bytedesk.core.plugin.AbstractBytedeskPlugin;
+
+import lombok.extern.slf4j.Slf4j;
+
+/**
+ * AI模块插件
+ * 提供大模型集成、智能客服、对话生成等功能
+ */
+@Slf4j
+@Component
+public class AiPlugin extends AbstractBytedeskPlugin {
+    
+    @Value("${bytedesk.ai.enabled:true}")
+    private boolean enabled;
+    
+    @Value("${bytedesk.ai.version:1.0.0}")
+    private String version;
+    
+    @Autowired(required = false)
+    private HealthIndicator aiHealthIndicator;
+    
+    @Override
+    protected HealthIndicator getHealthIndicator() {
+        return aiHealthIndicator;
+    }
+    
+    @Override
+    public String getPluginId() {
+        return "ai";
+    }
+    
+    @Override
+    public String getPluginName() {
+        return "AI Assistant";
+    }
+    
+    @Override
+    public String getDescription() {
+        return "AI智能助手，提供大模型集成、智能客服、对话生成、语义理解等功能";
+    }
+    
+    @Override
+    public String getVersion() {
+        return version;
+    }
+    
+    @Override
+    public boolean isEnabled() {
+        return enabled;
+    }
+    
+    @Override
+    public int getPriority() {
+        return 15; // AI功能优先级较高
+    }
+    
+    @Override
+    public String[] getDependencies() {
+        return new String[]{"core", "kbase"}; // 依赖核心模块和知识库
+    }
+    
+    @Override
+    public void initialize() {
+        super.initialize();
+        log.info("AI Assistant Plugin initialized - Features: LLM Integration, Intelligent Q&A, Semantic Understanding");
+    }
+}
--- a/modules/call/src/main/java/com/bytedesk/call/config/CallPlugin.java
+++ b/modules/call/src/main/java/com/bytedesk/call/config/CallPlugin.java
@@ -0,0 +1,87 @@
+/*
+ * @Author: jackning 270580156@qq.com
+ * @Date: 2025-10-06 10:00:00
+ * @LastEditors: jackning 270580156@qq.com
+ * @LastEditTime: 2025-10-06 10:00:00
+ * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
+ *   Please be aware of the BSL license restrictions before installing Bytedesk IM – 
+ *  selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license. 
+ *  Business Source License 1.1: https://github.com/Bytedesk/bytedesk/blob/main/LICENSE 
+ *  contact: 270580156@qq.com 
+ * 
+ * Copyright (c) 2025 by bytedesk.com, All Rights Reserved. 
+ */
+package com.bytedesk.call.config;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Value;
+import org.springframework.boot.actuate.health.HealthIndicator;
+import org.springframework.stereotype.Component;
+
+import com.bytedesk.core.plugin.AbstractBytedeskPlugin;
+
+import lombok.extern.slf4j.Slf4j;
+
+/**
+ * 呼叫中心模块插件
+ * 提供语音通话、FreeSWITCH集成等功能
+ */
+@Slf4j
+@Component
+public class CallPlugin extends AbstractBytedeskPlugin {
+    
+    @Value("${bytedesk.call.enabled:false}")
+    private boolean enabled;
+    
+    @Value("${bytedesk.call.version:1.0.0}")
+    private String version;
+    
+    @Autowired(required = false)
+    private HealthIndicator callHealthIndicator;
+    
+    @Override
+    protected HealthIndicator getHealthIndicator() {
+        return callHealthIndicator;
+    }
+    
+    @Override
+    public String getPluginId() {
+        return "call";
+    }
+    
+    @Override
+    public String getPluginName() {
+        return "Call Center";
+    }
+    
+    @Override
+    public String getDescription() {
+        return "呼叫中心系统，提供语音通话、FreeSWITCH集成、通话记录等功能";
+    }
+    
+    @Override
+    public String getVersion() {
+        return version;
+    }
+    
+    @Override
+    public boolean isEnabled() {
+        return enabled;
+    }
+    
+    @Override
+    public int getPriority() {
+        return 40; // 呼叫中心优先级中等
+    }
+    
+    @Override
+    public String[] getDependencies() {
+        return new String[]{"core"}; // 依赖核心模块
+    }
+    
+    @Override
+    public void initialize() {
+        super.initialize();
+        log.info("Call Center Plugin initialized - Features: Voice Call, FreeSWITCH Integration, Call Recording");
+    }
+}
--- a/modules/call/src/main/java/com/bytedesk/call/ivr/CallIvrRestService.java
+++ b/modules/call/src/main/java/com/bytedesk/call/ivr/CallIvrRestService.java
@@ -25,14 +25,10 @@ import org.springframework.stereotype.Service;
 import org.springframework.transaction.annotation.Transactional;
 import org.springframework.util.StringUtils;
 import com.bytedesk.core.base.BaseRestServiceWithExport;
-import com.bytedesk.core.constant.BytedeskConsts;
 import com.bytedesk.core.constant.I18Consts;
-import com.bytedesk.core.enums.LevelEnum;
 import com.bytedesk.core.exception.NotLoginException;
 import com.bytedesk.core.rbac.user.UserEntity;
 import com.bytedesk.core.uid.UidUtils;
-import com.bytedesk.core.utils.Utils;
-
 import lombok.AllArgsConstructor;
 import lombok.extern.slf4j.Slf4j;

@@ -213,18 +209,18 @@ public class CallIvrRestService extends BaseRestServiceWithExport<CallIvrEntity,
    
    public void initCallIvrs(String orgUid) {
        // log.info("initThreadCallIvr");
-        for (String tag : CallIvrInitData.getAllCallIvrs()) {
-            CallIvrRequest tagRequest = CallIvrRequest.builder()
-                    .uid(Utils.formatUid(orgUid, tag))
-                    .name(tag)
-                    .order(0)
-                    .type(CallIvrTypeEnum.THREAD.name())
-                    .level(LevelEnum.ORGANIZATION.name())
-                    .platform(BytedeskConsts.PLATFORM_BYTEDESK)
-                    .orgUid(orgUid)
-                    .build();
-            create(tagRequest);
-        }
+        // for (String tag : CallIvrInitData.getAllCallIvrs()) {
+        //     CallIvrRequest tagRequest = CallIvrRequest.builder()
+        //             .uid(Utils.formatUid(orgUid, tag))
+        //             .name(tag)
+        //             .order(0)
+        //             .type(CallIvrTypeEnum.THREAD.name())
+        //             .level(LevelEnum.ORGANIZATION.name())
+        //             .platform(BytedeskConsts.PLATFORM_BYTEDESK)
+        //             .orgUid(orgUid)
+        //             .build();
+        //     create(tagRequest);
+        // }
    }
    
 }
--- a/modules/core/src/main/java/com/bytedesk/core/plugin/AbstractBytedeskPlugin.java
+++ b/modules/core/src/main/java/com/bytedesk/core/plugin/AbstractBytedeskPlugin.java
@@ -0,0 +1,127 @@
+/*
+ * @Author: jackning 270580156@qq.com
+ * @Date: 2025-10-06 10:00:00
+ * @LastEditors: jackning 270580156@qq.com
+ * @LastEditTime: 2025-10-06 10:00:00
+ * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
+ *   Please be aware of the BSL license restrictions before installing Bytedesk IM – 
+ *  selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license. 
+ *  Business Source License 1.1: https://github.com/Bytedesk/bytedesk/blob/main/LICENSE 
+ *  contact: 270580156@qq.com 
+ * 
+ * Copyright (c) 2025 by bytedesk.com, All Rights Reserved. 
+ */
+package com.bytedesk.core.plugin;
+
+import java.time.Duration;
+import java.time.Instant;
+import java.util.HashMap;
+import java.util.Map;
+
+import org.springframework.boot.actuate.health.Health;
+import org.springframework.boot.actuate.health.HealthIndicator;
+
+import lombok.extern.slf4j.Slf4j;
+
+/**
+ * Bytedesk插件抽象基类
+ * 提供插件的通用实现
+ */
+@Slf4j
+public abstract class AbstractBytedeskPlugin implements BytedeskPlugin {
+    
+    private final Instant registerTime = Instant.now();
+    
+    /**
+     * 获取插件作者
+     * 默认返回Bytedesk团队
+     */
+    @Override
+    public String getAuthor() {
+        return "Bytedesk Team";
+    }
+    
+    /**
+     * 获取健康指示器
+     * 子类可以重写此方法提供自定义的HealthIndicator
+     */
+    protected HealthIndicator getHealthIndicator() {
+        return null;
+    }
+    
+    /**
+     * 获取插件健康状态
+     * 默认从对应的HealthIndicator获取
+     */
+    @Override
+    public Map<String, Object> getHealthStatus() {
+        Map<String, Object> status = new HashMap<>();
+        
+        try {
+            HealthIndicator healthIndicator = getHealthIndicator();
+            if (healthIndicator != null) {
+                Health health = healthIndicator.health();
+                status.put("status", health.getStatus().getCode());
+                status.put("details", health.getDetails());
+            } else {
+                status.put("status", "UP");
+                status.put("message", "No health indicator configured");
+            }
+        } catch (Exception e) {
+            log.error("Failed to get health status for plugin: {}", getPluginId(), e);
+            status.put("status", "DOWN");
+            status.put("error", e.getMessage());
+        }
+        
+        return status;
+    }
+    
+    /**
+     * 获取插件统计信息
+     * 包含基本信息和运行时长
+     */
+    @Override
+    public Map<String, Object> getStatistics() {
+        Map<String, Object> stats = new HashMap<>();
+        stats.put("pluginId", getPluginId());
+        stats.put("pluginName", getPluginName());
+        stats.put("version", getVersion());
+        stats.put("enabled", isEnabled());
+        stats.put("priority", getPriority());
+        stats.put("dependencies", getDependencies());
+        
+        // 计算运行时长
+        Duration uptime = Duration.between(registerTime, Instant.now());
+        stats.put("uptime-seconds", uptime.getSeconds());
+        stats.put("uptime-readable", formatDuration(uptime));
+        stats.put("registerTime", registerTime.toString());
+        
+        return stats;
+    }
+    
+    /**
+     * 格式化时长
+     */
+    protected String formatDuration(Duration duration) {
+        long days = duration.toDays();
+        long hours = duration.toHoursPart();
+        long minutes = duration.toMinutesPart();
+        return String.format("%dd %dh %dm", days, hours, minutes);
+    }
+    
+    /**
+     * 插件初始化
+     */
+    @Override
+    public void initialize() {
+        log.info("Initializing plugin: {} ({})", getPluginName(), getPluginId());
+    }
+    
+    /**
+     * 插件销毁
+     */
+    @Override
+    public void destroy() {
+        log.info("Destroying plugin: {} ({})", getPluginName(), getPluginId());
+    }
+}
--- a/modules/core/src/main/java/com/bytedesk/core/plugin/BytedeskPlugin.java
+++ b/modules/core/src/main/java/com/bytedesk/core/plugin/BytedeskPlugin.java
@@ -0,0 +1,116 @@
+/*
+ * @Author: jackning 270580156@qq.com
+ * @Date: 2025-10-06 10:00:00
+ * @LastEditors: jackning 270580156@qq.com
+ * @LastEditTime: 2025-10-06 10:00:00
+ * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
+ *   Please be aware of the BSL license restrictions before installing Bytedesk IM – 
+ *  selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license. 
+ *  Business Source License 1.1: https://github.com/Bytedesk/bytedesk/blob/main/LICENSE 
+ *  contact: 270580156@qq.com 
+ * 
+ * Copyright (c) 2025 by bytedesk.com, All Rights Reserved. 
+ */
+package com.bytedesk.core.plugin;
+
+import java.util.Map;
+
+/**
+ * Bytedesk插件接口
+ * 所有模块插件必须实现此接口
+ */
+public interface BytedeskPlugin {
+    
+    /**
+     * 获取插件唯一标识符
+     * @return 插件ID，如：kbase, service, ticket, ai, call, voc
+     */
+    String getPluginId();
+    
+    /**
+     * 获取插件名称
+     * @return 插件显示名称
+     */
+    String getPluginName();
+    
+    /**
+     * 获取插件描述
+     * @return 插件功能描述
+     */
+    String getDescription();
+    
+    /**
+     * 获取插件版本
+     * @return 版本号
+     */
+    String getVersion();
+    
+    /**
+     * 获取插件作者
+     * @return 作者信息
+     */
+    String getAuthor();
+    
+    /**
+     * 获取插件官网
+     * @return 官网URL
+     */
+    default String getWebsite() {
+        return "https://bytedesk.com";
+    }
+    
+    /**
+     * 插件是否启用
+     * @return true表示启用，false表示禁用
+     */
+    boolean isEnabled();
+    
+    /**
+     * 插件优先级（数字越小优先级越高）
+     * @return 优先级值，默认100
+     */
+    default int getPriority() {
+        return 100;
+    }
+    
+    /**
+     * 获取插件依赖的其他插件ID列表
+     * @return 依赖的插件ID数组，如果没有依赖返回空数组
+     */
+    default String[] getDependencies() {
+        return new String[0];
+    }
+    
+    /**
+     * 获取插件健康状态
+     * @return 健康状态信息
+     */
+    Map<String, Object> getHealthStatus();
+    
+    /**
+     * 获取插件统计信息
+     * @return 统计数据
+     */
+    default Map<String, Object> getStatistics() {
+        return Map.of(
+            "enabled", isEnabled(),
+            "version", getVersion()
+        );
+    }
+    
+    /**
+     * 插件初始化
+     * 在插件注册后调用
+     */
+    default void initialize() {
+        // 默认空实现
+    }
+    
+    /**
+     * 插件销毁
+     * 在应用关闭时调用
+     */
+    default void destroy() {
+        // 默认空实现
+    }
+}
--- a/modules/core/src/main/java/com/bytedesk/core/plugin/CorePlugin.java
+++ b/modules/core/src/main/java/com/bytedesk/core/plugin/CorePlugin.java
@@ -0,0 +1,85 @@
+/*
+ * @Author: jackning 270580156@qq.com
+ * @Date: 2025-10-06 10:00:00
+ * @LastEditors: jackning 270580156@qq.com
+ * @LastEditTime: 2025-10-06 10:00:00
+ * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
+ *   Please be aware of the BSL license restrictions before installing Bytedesk IM – 
+ *  selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license. 
+ *  Business Source License 1.1: https://github.com/Bytedesk/bytedesk/blob/main/LICENSE 
+ *  contact: 270580156@qq.com 
+ * 
+ * Copyright (c) 2025 by bytedesk.com, All Rights Reserved. 
+ */
+package com.bytedesk.core.plugin;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Value;
+import org.springframework.boot.actuate.health.HealthIndicator;
+import org.springframework.stereotype.Component;
+
+import lombok.extern.slf4j.Slf4j;
+
+/**
+ * 核心模块插件
+ * 提供基础功能：用户管理、权限控制、消息系统等
+ */
+@Slf4j
+@Component
+public class CorePlugin extends AbstractBytedeskPlugin {
+    
+    @Value("${bytedesk.core.enabled:true}")
+    private boolean enabled;
+    
+    @Value("${bytedesk.core.version:1.0.0}")
+    private String version;
+    
+    @Autowired(required = false)
+    private HealthIndicator coreHealthIndicator;
+    
+    @Override
+    protected HealthIndicator getHealthIndicator() {
+        return coreHealthIndicator;
+    }
+    
+    @Override
+    public String getPluginId() {
+        return "core";
+    }
+    
+    @Override
+    public String getPluginName() {
+        return "Core Module";
+    }
+    
+    @Override
+    public String getDescription() {
+        return "核心模块，提供用户管理、权限控制、消息系统、通知等基础功能";
+    }
+    
+    @Override
+    public String getVersion() {
+        return version;
+    }
+    
+    @Override
+    public boolean isEnabled() {
+        return enabled;
+    }
+    
+    @Override
+    public int getPriority() {
+        return 1; // 核心模块优先级最高
+    }
+    
+    @Override
+    public String[] getDependencies() {
+        return new String[0]; // 核心模块不依赖其他模块
+    }
+    
+    @Override
+    public void initialize() {
+        super.initialize();
+        log.info("Core Module Plugin initialized - Features: User Management, RBAC, Messaging, Notification");
+    }
+}
--- a/modules/core/src/main/java/com/bytedesk/core/plugin/PluginController.java
+++ b/modules/core/src/main/java/com/bytedesk/core/plugin/PluginController.java
@@ -0,0 +1,227 @@
+/*
+ * @Author: jackning 270580156@qq.com
+ * @Date: 2025-10-06 10:00:00
+ * @LastEditors: jackning 270580156@qq.com
+ * @LastEditTime: 2025-10-06 10:00:00
+ * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
+ *   Please be aware of the BSL license restrictions before installing Bytedesk IM – 
+ *  selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license. 
+ *  Business Source License 1.1: https://github.com/Bytedesk/bytedesk/blob/main/LICENSE 
+ *  contact: 270580156@qq.com 
+ * 
+ * Copyright (c) 2025 by bytedesk.com, All Rights Reserved. 
+ */
+package com.bytedesk.core.plugin;
+
+import java.util.*;
+import java.util.stream.Collectors;
+
+import org.springframework.http.ResponseEntity;
+import org.springframework.web.bind.annotation.*;
+
+import io.swagger.v3.oas.annotations.Operation;
+import io.swagger.v3.oas.annotations.tags.Tag;
+import lombok.RequiredArgsConstructor;
+import lombok.extern.slf4j.Slf4j;
+
+/**
+ * 插件管理控制器
+ * 提供插件信息查询和管理接口
+ */
+@Slf4j
+@RestController
+@RequestMapping("/api/v1/plugins")
+@RequiredArgsConstructor
+@Tag(name = "Plugin Management", description = "插件管理接口")
+public class PluginController {
+    
+    private final PluginRegistry pluginRegistry;
+    
+    /**
+     * 获取所有插件列表
+     * http://127.0.0.1:9003/api/v1/plugins
+     */
+    @GetMapping
+    @Operation(summary = "获取所有插件", description = "获取系统中所有已注册的插件列表")
+    public ResponseEntity<Map<String, Object>> getAllPlugins() {
+        List<BytedeskPlugin> plugins = pluginRegistry.getAllPlugins();
+        
+        List<Map<String, Object>> pluginList = plugins.stream()
+            .sorted(Comparator.comparingInt(BytedeskPlugin::getPriority))
+            .map(this::convertPluginToMap)
+            .collect(Collectors.toList());
+        
+        Map<String, Object> response = new LinkedHashMap<>();
+        response.put("total", plugins.size());
+        response.put("enabled", pluginRegistry.getEnabledPluginCount());
+        response.put("plugins", pluginList);
+        
+        return ResponseEntity.ok(response);
+    }
+    
+    /**
+     * 获取已启用的插件列表
+     */
+    @GetMapping("/enabled")
+    @Operation(summary = "获取已启用插件", description = "获取系统中所有已启用的插件列表")
+    public ResponseEntity<Map<String, Object>> getEnabledPlugins() {
+        List<BytedeskPlugin> plugins = pluginRegistry.getEnabledPlugins();
+        
+        List<Map<String, Object>> pluginList = plugins.stream()
+            .map(this::convertPluginToMap)
+            .collect(Collectors.toList());
+        
+        Map<String, Object> response = new LinkedHashMap<>();
+        response.put("total", plugins.size());
+        response.put("plugins", pluginList);
+        
+        return ResponseEntity.ok(response);
+    }
+    
+    /**
+     * 获取指定插件信息
+     */
+    @GetMapping("/{pluginId}")
+    @Operation(summary = "获取插件详情", description = "根据插件ID获取插件详细信息")
+    public ResponseEntity<Map<String, Object>> getPlugin(@PathVariable String pluginId) {
+        Optional<BytedeskPlugin> plugin = pluginRegistry.getPlugin(pluginId);
+        
+        if (plugin.isEmpty()) {
+            return ResponseEntity.notFound().build();
+        }
+        
+        Map<String, Object> response = convertPluginToDetailMap(plugin.get());
+        return ResponseEntity.ok(response);
+    }
+    
+    /**
+     * 获取插件健康状态
+     */
+    @GetMapping("/{pluginId}/health")
+    @Operation(summary = "获取插件健康状态", description = "获取指定插件的健康检查状态")
+    public ResponseEntity<Map<String, Object>> getPluginHealth(@PathVariable String pluginId) {
+        Optional<BytedeskPlugin> plugin = pluginRegistry.getPlugin(pluginId);
+        
+        if (plugin.isEmpty()) {
+            return ResponseEntity.notFound().build();
+        }
+        
+        Map<String, Object> health = plugin.get().getHealthStatus();
+        return ResponseEntity.ok(health);
+    }
+    
+    /**
+     * 获取所有插件的健康状态
+     */
+    @GetMapping("/health")
+    @Operation(summary = "获取所有插件健康状态", description = "获取系统中所有插件的健康检查状态")
+    public ResponseEntity<Map<String, Object>> getAllPluginsHealth() {
+        Map<String, Map<String, Object>> healthStatus = pluginRegistry.getAllPluginsHealthStatus();
+        
+        Map<String, Object> response = new LinkedHashMap<>();
+        response.put("timestamp", System.currentTimeMillis());
+        response.put("total", pluginRegistry.getPluginCount());
+        response.put("enabled", pluginRegistry.getEnabledPluginCount());
+        response.put("plugins", healthStatus);
+        
+        return ResponseEntity.ok(response);
+    }
+    
+    /**
+     * 获取插件统计信息
+     */
+    @GetMapping("/{pluginId}/statistics")
+    @Operation(summary = "获取插件统计信息", description = "获取指定插件的统计数据")
+    public ResponseEntity<Map<String, Object>> getPluginStatistics(@PathVariable String pluginId) {
+        Optional<BytedeskPlugin> plugin = pluginRegistry.getPlugin(pluginId);
+        
+        if (plugin.isEmpty()) {
+            return ResponseEntity.notFound().build();
+        }
+        
+        Map<String, Object> statistics = plugin.get().getStatistics();
+        return ResponseEntity.ok(statistics);
+    }
+    
+    /**
+     * 获取所有插件的统计信息
+     */
+    @GetMapping("/statistics")
+    @Operation(summary = "获取所有插件统计信息", description = "获取系统中所有插件的统计数据")
+    public ResponseEntity<Map<String, Object>> getAllPluginsStatistics() {
+        Map<String, Map<String, Object>> statistics = pluginRegistry.getAllPluginsStatistics();
+        
+        Map<String, Object> response = new LinkedHashMap<>();
+        response.put("timestamp", System.currentTimeMillis());
+        response.put("total", pluginRegistry.getPluginCount());
+        response.put("enabled", pluginRegistry.getEnabledPluginCount());
+        response.put("plugins", statistics);
+        
+        return ResponseEntity.ok(response);
+    }
+    
+    /**
+     * 获取插件概览信息
+     */
+    @GetMapping("/overview")
+    @Operation(summary = "获取插件概览", description = "获取插件系统的概览信息")
+    public ResponseEntity<Map<String, Object>> getPluginsOverview() {
+        Map<String, Object> overview = new LinkedHashMap<>();
+        
+        // 基本统计
+        overview.put("totalPlugins", pluginRegistry.getPluginCount());
+        overview.put("enabledPlugins", pluginRegistry.getEnabledPluginCount());
+        overview.put("disabledPlugins", pluginRegistry.getPluginCount() - pluginRegistry.getEnabledPluginCount());
+        
+        // 插件列表（简化信息）
+        List<Map<String, Object>> pluginSummary = pluginRegistry.getAllPlugins().stream()
+            .sorted(Comparator.comparingInt(BytedeskPlugin::getPriority))
+            .map(plugin -> {
+                Map<String, Object> summary = new LinkedHashMap<>();
+                summary.put("id", plugin.getPluginId());
+                summary.put("name", plugin.getPluginName());
+                summary.put("version", plugin.getVersion());
+                summary.put("enabled", plugin.isEnabled());
+                summary.put("priority", plugin.getPriority());
+                return summary;
+            })
+            .collect(Collectors.toList());
+        
+        overview.put("plugins", pluginSummary);
+        
+        return ResponseEntity.ok(overview);
+    }
+    
+    /**
+     * 转换插件为Map（简化版）
+     */
+    private Map<String, Object> convertPluginToMap(BytedeskPlugin plugin) {
+        Map<String, Object> map = new LinkedHashMap<>();
+        map.put("id", plugin.getPluginId());
+        map.put("name", plugin.getPluginName());
+        map.put("description", plugin.getDescription());
+        map.put("version", plugin.getVersion());
+        map.put("enabled", plugin.isEnabled());
+        map.put("priority", plugin.getPriority());
+        return map;
+    }
+    
+    /**
+     * 转换插件为Map（详细版）
+     */
+    private Map<String, Object> convertPluginToDetailMap(BytedeskPlugin plugin) {
+        Map<String, Object> map = new LinkedHashMap<>();
+        map.put("id", plugin.getPluginId());
+        map.put("name", plugin.getPluginName());
+        map.put("description", plugin.getDescription());
+        map.put("version", plugin.getVersion());
+        map.put("author", plugin.getAuthor());
+        map.put("website", plugin.getWebsite());
+        map.put("enabled", plugin.isEnabled());
+        map.put("priority", plugin.getPriority());
+        map.put("dependencies", plugin.getDependencies());
+        map.put("statistics", plugin.getStatistics());
+        map.put("health", plugin.getHealthStatus());
+        return map;
+    }
+}
--- a/modules/core/src/main/java/com/bytedesk/core/plugin/PluginRegistry.java
+++ b/modules/core/src/main/java/com/bytedesk/core/plugin/PluginRegistry.java
@@ -0,0 +1,284 @@
+/*
+ * @Author: jackning 270580156@qq.com
+ * @Date: 2025-10-06 10:00:00
+ * @LastEditors: jackning 270580156@qq.com
+ * @LastEditTime: 2025-10-06 10:00:00
+ * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
+ *   Please be aware of the BSL license restrictions before installing Bytedesk IM – 
+ *  selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license. 
+ *  Business Source License 1.1: https://github.com/Bytedesk/bytedesk/blob/main/LICENSE 
+ *  contact: 270580156@qq.com 
+ * 
+ * Copyright (c) 2025 by bytedesk.com, All Rights Reserved. 
+ */
+package com.bytedesk.core.plugin;
+
+import java.util.*;
+import java.util.concurrent.ConcurrentHashMap;
+import java.util.stream.Collectors;
+
+import org.springframework.stereotype.Component;
+
+import jakarta.annotation.PostConstruct;
+import jakarta.annotation.PreDestroy;
+import lombok.extern.slf4j.Slf4j;
+
+/**
+ * 插件注册中心
+ * 管理所有Bytedesk模块插件的注册、查询和生命周期
+ */
+@Slf4j
+@Component
+public class PluginRegistry {
+    
+    private final Map<String, BytedeskPlugin> plugins = new ConcurrentHashMap<>();
+    private final List<BytedeskPlugin> pluginList;
+    
+    public PluginRegistry(List<BytedeskPlugin> pluginList) {
+        this.pluginList = pluginList;
+    }
+    
+    /**
+     * 初始化：自动注册所有插件
+     */
+    @PostConstruct
+    public void init() {
+        log.info("Initializing Plugin Registry...");
+        
+        // 按优先级排序
+        List<BytedeskPlugin> sortedPlugins = pluginList.stream()
+            .sorted(Comparator.comparingInt(BytedeskPlugin::getPriority))
+            .collect(Collectors.toList());
+        
+        // 注册所有插件
+        for (BytedeskPlugin plugin : sortedPlugins) {
+            registerPlugin(plugin);
+        }
+        
+        log.info("Plugin Registry initialized with {} plugins", plugins.size());
+        logRegisteredPlugins();
+    }
+    
+    /**
+     * 注册插件
+     */
+    public void registerPlugin(BytedeskPlugin plugin) {
+        if (plugin == null) {
+            log.warn("Attempted to register null plugin");
+            return;
+        }
+        
+        String pluginId = plugin.getPluginId();
+        if (pluginId == null || pluginId.trim().isEmpty()) {
+            log.error("Plugin ID cannot be null or empty");
+            return;
+        }
+        
+        // 检查依赖
+        if (!checkDependencies(plugin)) {
+            log.error("Plugin {} has unmet dependencies", pluginId);
+            return;
+        }
+        
+        // 注册插件
+        plugins.put(pluginId, plugin);
+        log.info("Registered plugin: {} ({}) - Version: {}, Enabled: {}", 
+            plugin.getPluginName(), pluginId, plugin.getVersion(), plugin.isEnabled());
+        
+        // 初始化插件
+        try {
+            plugin.initialize();
+        } catch (Exception e) {
+            log.error("Failed to initialize plugin: {}", pluginId, e);
+        }
+    }
+    
+    /**
+     * 注销插件
+     */
+    public void unregisterPlugin(String pluginId) {
+        BytedeskPlugin plugin = plugins.remove(pluginId);
+        if (plugin != null) {
+            try {
+                plugin.destroy();
+                log.info("Unregistered plugin: {} ({})", plugin.getPluginName(), pluginId);
+            } catch (Exception e) {
+                log.error("Failed to destroy plugin: {}", pluginId, e);
+            }
+        }
+    }
+    
+    /**
+     * 获取插件
+     */
+    public Optional<BytedeskPlugin> getPlugin(String pluginId) {
+        return Optional.ofNullable(plugins.get(pluginId));
+    }
+    
+    /**
+     * 获取所有插件
+     */
+    public List<BytedeskPlugin> getAllPlugins() {
+        return new ArrayList<>(plugins.values());
+    }
+    
+    /**
+     * 获取所有已启用的插件
+     */
+    public List<BytedeskPlugin> getEnabledPlugins() {
+        return plugins.values().stream()
+            .filter(BytedeskPlugin::isEnabled)
+            .sorted(Comparator.comparingInt(BytedeskPlugin::getPriority))
+            .collect(Collectors.toList());
+    }
+    
+    /**
+     * 获取插件数量
+     */
+    public int getPluginCount() {
+        return plugins.size();
+    }
+    
+    /**
+     * 获取已启用插件数量
+     */
+    public int getEnabledPluginCount() {
+        return (int) plugins.values().stream()
+            .filter(BytedeskPlugin::isEnabled)
+            .count();
+    }
+    
+    /**
+     * 检查插件是否存在
+     */
+    public boolean hasPlugin(String pluginId) {
+        return plugins.containsKey(pluginId);
+    }
+    
+    /**
+     * 检查插件是否启用
+     */
+    public boolean isPluginEnabled(String pluginId) {
+        return getPlugin(pluginId)
+            .map(BytedeskPlugin::isEnabled)
+            .orElse(false);
+    }
+    
+    /**
+     * 获取所有插件的健康状态
+     */
+    public Map<String, Map<String, Object>> getAllPluginsHealthStatus() {
+        Map<String, Map<String, Object>> healthStatus = new LinkedHashMap<>();
+        
+        plugins.values().stream()
+            .sorted(Comparator.comparingInt(BytedeskPlugin::getPriority))
+            .forEach(plugin -> {
+                try {
+                    healthStatus.put(plugin.getPluginId(), plugin.getHealthStatus());
+                } catch (Exception e) {
+                    log.error("Failed to get health status for plugin: {}", plugin.getPluginId(), e);
+                    healthStatus.put(plugin.getPluginId(), Map.of(
+                        "status", "ERROR",
+                        "error", e.getMessage()
+                    ));
+                }
+            });
+        
+        return healthStatus;
+    }
+    
+    /**
+     * 获取所有插件的统计信息
+     */
+    public Map<String, Map<String, Object>> getAllPluginsStatistics() {
+        Map<String, Map<String, Object>> statistics = new LinkedHashMap<>();
+        
+        plugins.values().stream()
+            .sorted(Comparator.comparingInt(BytedeskPlugin::getPriority))
+            .forEach(plugin -> {
+                try {
+                    statistics.put(plugin.getPluginId(), plugin.getStatistics());
+                } catch (Exception e) {
+                    log.error("Failed to get statistics for plugin: {}", plugin.getPluginId(), e);
+                }
+            });
+        
+        return statistics;
+    }
+    
+    /**
+     * 检查插件依赖是否满足
+     */
+    private boolean checkDependencies(BytedeskPlugin plugin) {
+        String[] dependencies = plugin.getDependencies();
+        if (dependencies == null || dependencies.length == 0) {
+            return true;
+        }
+        
+        for (String dependency : dependencies) {
+            if (!plugins.containsKey(dependency)) {
+                log.warn("Plugin {} depends on {}, but it's not registered yet", 
+                    plugin.getPluginId(), dependency);
+                return false;
+            }
+        }
+        
+        return true;
+    }
+    
+    /**
+     * 记录已注册的插件信息
+     */
+    private void logRegisteredPlugins() {
+        if (plugins.isEmpty()) {
+            log.warn("No plugins registered");
+            return;
+        }
+        
+        log.info("==================================================");
+        log.info("Registered Plugins ({})", plugins.size());
+        log.info("==================================================");
+        
+        plugins.values().stream()
+            .sorted(Comparator.comparingInt(BytedeskPlugin::getPriority))
+            .forEach(plugin -> {
+                log.info("  - {} ({}) v{} [{}] Priority: {}", 
+                    plugin.getPluginName(),
+                    plugin.getPluginId(),
+                    plugin.getVersion(),
+                    plugin.isEnabled() ? "ENABLED" : "DISABLED",
+                    plugin.getPriority());
+                
+                String[] deps = plugin.getDependencies();
+                if (deps != null && deps.length > 0) {
+                    log.info("    Dependencies: {}", String.join(", ", deps));
+                }
+            });
+        
+        log.info("==================================================");
+    }
+    
+    /**
+     * 销毁：注销所有插件
+     */
+    @PreDestroy
+    public void destroy() {
+        log.info("Destroying Plugin Registry...");
+        
+        // 按优先级逆序销毁
+        List<BytedeskPlugin> sortedPlugins = new ArrayList<>(plugins.values());
+        sortedPlugins.sort(Comparator.comparingInt(BytedeskPlugin::getPriority).reversed());
+        
+        for (BytedeskPlugin plugin : sortedPlugins) {
+            try {
+                plugin.destroy();
+                log.info("Destroyed plugin: {}", plugin.getPluginId());
+            } catch (Exception e) {
+                log.error("Failed to destroy plugin: {}", plugin.getPluginId(), e);
+            }
+        }
+        
+        plugins.clear();
+        log.info("Plugin Registry destroyed");
+    }
+}
--- a/modules/core/src/main/java/com/bytedesk/core/plugin/README.md
+++ b/modules/core/src/main/java/com/bytedesk/core/plugin/README.md
@@ -0,0 +1,353 @@
+# Bytedesk 插件系统
+
+## 概述
+
+Bytedesk 插件系统提供了一个统一的框架来管理各个功能模块，实现模块化架构和集中管理。
+
+## 架构设计
+
+### 核心组件
+
+1. **BytedeskPlugin 接口** - 定义插件的基本契约
+2. **AbstractBytedeskPlugin** - 提供插件的通用实现
+3. **PluginRegistry** - 插件注册中心，管理所有插件
+4. **PluginController** - REST API 接口，提供插件信息查询
+
+### 插件生命周期
+
+```
+注册 -> 初始化 -> 运行 -> 销毁
+```
+
+## 已注册插件
+
+| 插件ID | 名称 | 描述 | 优先级 | 依赖 |
+|--------|------|------|--------|------|
+| service | Customer Service | 在线客服系统 | 10 | core |
+| ai | AI Assistant | AI智能助手 | 15 | core, kbase |
+| kbase | Knowledge Base | 知识库管理 | 20 | core |
+| ticket | Ticket System | 工单管理系统 | 30 | core |
+| call | Call Center | 呼叫中心 | 40 | core |
+| voc | Voice of Customer | 客户之声 | 50 | core |
+
+## API 接口
+
+### 1. 获取所有插件
+
+```http
+GET /api/v1/plugins
+```
+
+**响应示例：**
+```json
+{
+  "total": 6,
+  "enabled": 5,
+  "plugins": [
+    {
+      "id": "service",
+      "name": "Customer Service",
+      "description": "在线客服系统，提供实时聊天、会话管理、客服分配、消息队列等功能",
+      "version": "1.0.0",
+      "enabled": true,
+      "priority": 10
+    }
+  ]
+}
+```
+
+### 2. 获取插件概览
+
+```http
+GET /api/v1/plugins/overview
+```
+
+### 3. 获取插件详情
+
+```http
+GET /api/v1/plugins/{pluginId}
+```
+
+### 4. 获取插件健康状态
+
+```http
+GET /api/v1/plugins/{pluginId}/health
+```
+
+### 5. 获取所有插件健康状态
+
+```http
+GET /api/v1/plugins/health
+```
+
+### 6. 获取插件统计信息
+
+```http
+GET /api/v1/plugins/{pluginId}/statistics
+```
+
+### 7. 获取所有插件统计信息
+
+```http
+GET /api/v1/plugins/statistics
+```
+
+## 创建自定义插件
+
+### 步骤 1: 创建插件类
+
+```java
+package com.bytedesk.yourmodule.plugin;
+
+import org.springframework.beans.factory.annotation.Value;
+import org.springframework.boot.actuate.health.HealthIndicator;
+import org.springframework.stereotype.Component;
+import com.bytedesk.core.plugin.AbstractBytedeskPlugin;
+
+@Component
+public class YourModulePlugin extends AbstractBytedeskPlugin {
+    
+    @Value("${bytedesk.yourmodule.enabled:true}")
+    private boolean enabled;
+    
+    @Value("${bytedesk.yourmodule.version:1.0.0}")
+    private String version;
+    
+    @Autowired(required = false)
+    private HealthIndicator yourModuleHealthIndicator;
+    
+    @Override
+    protected HealthIndicator getHealthIndicator() {
+        return yourModuleHealthIndicator;
+    }
+    
+    @Override
+    public String getPluginId() {
+        return "yourmodule";
+    }
+    
+    @Override
+    public String getPluginName() {
+        return "Your Module Name";
+    }
+    
+    @Override
+    public String getDescription() {
+        return "Your module description";
+    }
+    
+    @Override
+    public String getVersion() {
+        return version;
+    }
+    
+    @Override
+    public boolean isEnabled() {
+        return enabled;
+    }
+    
+    @Override
+    public int getPriority() {
+        return 100; // 设置优先级
+    }
+    
+    @Override
+    public String[] getDependencies() {
+        return new String[]{"core"}; // 设置依赖
+    }
+}
+```
+
+### 步骤 2: 配置文件
+
+在 `application.yml` 中添加：
+
+```yaml
+bytedesk:
+  yourmodule:
+    enabled: true
+    version: 1.0.0
+```
+
+### 步骤 3: 创建健康检查器（可选）
+
+```java
+@Slf4j
+@Component
+public class YourModuleHealthIndicator implements HealthIndicator {
+    
+    @Override
+    public Health health() {
+        try {
+            // 执行健康检查逻辑
+            return Health.up()
+                    .withDetail("status", "Running")
+                    .build();
+        } catch (Exception e) {
+            return Health.down()
+                    .withDetail("error", e.getMessage())
+                    .build();
+        }
+    }
+}
+```
+
+## 插件优先级
+
+优先级数值越小，优先级越高。建议范围：
+
+- **1-10**: 核心功能（如 service）
+- **11-20**: 重要功能（如 ai）
+- **21-30**: 常规功能（如 kbase）
+- **31-50**: 辅助功能（如 ticket, call, voc）
+- **51-100**: 扩展功能
+
+## 插件依赖
+
+插件可以声明依赖其他插件：
+
+```java
+@Override
+public String[] getDependencies() {
+    return new String[]{"core", "kbase"};
+}
+```
+
+插件注册中心会在注册时检查依赖是否满足。
+
+## 配置选项
+
+### 启用/禁用插件
+
+```yaml
+bytedesk:
+  kbase:
+    enabled: true  # 启用知识库插件
+  call:
+    enabled: false # 禁用呼叫中心插件
+```
+
+### 设置插件版本
+
+```yaml
+bytedesk:
+  service:
+    version: 1.2.0
+```
+
+## 监控和管理
+
+### 通过 Actuator 端点
+
+```bash
+# 查看应用健康状态（包含所有模块）
+curl http://localhost:9003/actuator/health
+
+# 查看特定模块健康状态
+curl http://localhost:9003/actuator/health/kbase
+curl http://localhost:9003/actuator/health/service
+```
+
+### 通过插件 API
+
+```bash
+# 查看插件概览
+curl http://localhost:9003/api/v1/plugins/overview
+
+# 查看所有插件健康状态
+curl http://localhost:9003/api/v1/plugins/health
+
+# 查看特定插件详情
+curl http://localhost:9003/api/v1/plugins/kbase
+```
+
+## 最佳实践
+
+1. **命名规范**
+   - 插件ID：使用小写字母，如 `kbase`, `service`
+   - 类名：使用 PascalCase + Plugin 后缀，如 `KbasePlugin`
+
+2. **版本管理**
+   - 使用语义化版本号：`major.minor.patch`
+   - 在配置文件中集中管理版本
+
+3. **健康检查**
+   - 为每个插件提供健康检查器
+   - 检查关键资源（数据库、缓存、外部服务等）
+
+4. **依赖管理**
+   - 明确声明插件依赖
+   - 避免循环依赖
+
+5. **错误处理**
+   - 插件初始化失败不应影响其他插件
+   - 提供详细的错误信息和日志
+
+## 故障排查
+
+### 插件未注册
+
+**问题：** 插件列表中看不到某个插件
+
+**排查步骤：**
+1. 检查插件类是否添加了 `@Component` 注解
+2. 检查插件类所在包是否被扫描
+3. 查看启动日志中的插件注册信息
+4. 检查插件是否被配置为禁用状态
+
+### 依赖检查失败
+
+**问题：** 插件因依赖问题注册失败
+
+**排查步骤：**
+1. 检查依赖的插件是否已注册
+2. 查看插件注册顺序（按优先级）
+3. 确认依赖关系是否正确
+
+### 健康检查失败
+
+**问题：** 插件健康状态为 DOWN
+
+**排查步骤：**
+1. 检查 HealthIndicator 实现
+2. 查看健康检查错误日志
+3. 确认相关资源（数据库、Redis 等）是否正常
+
+## 示例代码
+
+### 获取插件信息
+
+```java
+@Autowired
+private PluginRegistry pluginRegistry;
+
+// 获取所有插件
+List<BytedeskPlugin> plugins = pluginRegistry.getAllPlugins();
+
+// 获取特定插件
+Optional<BytedeskPlugin> plugin = pluginRegistry.getPlugin("kbase");
+
+// 检查插件是否启用
+boolean isEnabled = pluginRegistry.isPluginEnabled("service");
+
+// 获取插件健康状态
+Map<String, Object> health = plugin.get().getHealthStatus();
+```
+
+## 未来扩展
+
+- [ ] 插件热加载/卸载
+- [ ] 插件配置动态更新
+- [ ] 插件间通信机制
+- [ ] 插件市场
+- [ ] 插件权限管理
+
+## 相关文档
+
+- [Health Indicator 文档](https://docs.spring.io/spring-boot/docs/current/reference/html/actuator.html#actuator.endpoints.health)
+- [Spring Boot Actuator](https://docs.spring.io/spring-boot/docs/current/reference/html/actuator.html)
+- [模块化架构设计](./ARCHITECTURE.md)
+
+## 许可证
+
+Business Source License 1.1 - https://github.com/Bytedesk/bytedesk/blob/main/LICENSE
--- a/modules/kbase/src/main/java/com/bytedesk/kbase/config/KbasePlugin.java
+++ b/modules/kbase/src/main/java/com/bytedesk/kbase/config/KbasePlugin.java
@@ -0,0 +1,87 @@
+/*
+ * @Author: jackning 270580156@qq.com
+ * @Date: 2025-10-06 10:00:00
+ * @LastEditors: jackning 270580156@qq.com
+ * @LastEditTime: 2025-10-06 10:00:00
+ * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
+ *   Please be aware of the BSL license restrictions before installing Bytedesk IM – 
+ *  selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license. 
+ *  Business Source License 1.1: https://github.com/Bytedesk/bytedesk/blob/main/LICENSE 
+ *  contact: 270580156@qq.com 
+ * 
+ * Copyright (c) 2025 by bytedesk.com, All Rights Reserved. 
+ */
+package com.bytedesk.kbase.config;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Value;
+import org.springframework.boot.actuate.health.HealthIndicator;
+import org.springframework.stereotype.Component;
+
+import com.bytedesk.core.plugin.AbstractBytedeskPlugin;
+
+import lombok.extern.slf4j.Slf4j;
+
+/**
+ * 知识库模块插件
+ * 提供知识库、文章、FAQ、向量检索等功能
+ */
+@Slf4j
+@Component
+public class KbasePlugin extends AbstractBytedeskPlugin {
+    
+    @Value("${bytedesk.kbase.enabled:true}")
+    private boolean enabled;
+    
+    @Value("${bytedesk.kbase.version:1.0.0}")
+    private String version;
+    
+    @Autowired(required = false)
+    private HealthIndicator kbaseHealthIndicator;
+    
+    @Override
+    protected HealthIndicator getHealthIndicator() {
+        return kbaseHealthIndicator;
+    }
+    
+    @Override
+    public String getPluginId() {
+        return "kbase";
+    }
+    
+    @Override
+    public String getPluginName() {
+        return "Knowledge Base";
+    }
+    
+    @Override
+    public String getDescription() {
+        return "知识库管理系统，提供文章、FAQ、智能问答、向量检索等功能";
+    }
+    
+    @Override
+    public String getVersion() {
+        return version;
+    }
+    
+    @Override
+    public boolean isEnabled() {
+        return enabled;
+    }
+    
+    @Override
+    public int getPriority() {
+        return 20; // 知识库优先级较高
+    }
+    
+    @Override
+    public String[] getDependencies() {
+        return new String[]{"core"}; // 依赖核心模块
+    }
+    
+    @Override
+    public void initialize() {
+        super.initialize();
+        log.info("Knowledge Base Plugin initialized - Features: Article, FAQ, Vector Search, AI Integration");
+    }
+}
--- a/modules/service/src/main/java/com/bytedesk/service/config/ServicePlugin.java
+++ b/modules/service/src/main/java/com/bytedesk/service/config/ServicePlugin.java
@@ -0,0 +1,87 @@
+/*
+ * @Author: jackning 270580156@qq.com
+ * @Date: 2025-10-06 10:00:00
+ * @LastEditors: jackning 270580156@qq.com
+ * @LastEditTime: 2025-10-06 10:00:00
+ * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
+ *   Please be aware of the BSL license restrictions before installing Bytedesk IM – 
+ *  selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license. 
+ *  Business Source License 1.1: https://github.com/Bytedesk/bytedesk/blob/main/LICENSE 
+ *  contact: 270580156@qq.com 
+ * 
+ * Copyright (c) 2025 by bytedesk.com, All Rights Reserved. 
+ */
+package com.bytedesk.service.config;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Value;
+import org.springframework.boot.actuate.health.HealthIndicator;
+import org.springframework.stereotype.Component;
+
+import com.bytedesk.core.plugin.AbstractBytedeskPlugin;
+
+import lombok.extern.slf4j.Slf4j;
+
+/**
+ * 在线客服模块插件
+ * 提供实时聊天、会话管理、客服分配等功能
+ */
+@Slf4j
+@Component
+public class ServicePlugin extends AbstractBytedeskPlugin {
+    
+    @Value("${bytedesk.service.enabled:true}")
+    private boolean enabled;
+    
+    @Value("${bytedesk.service.version:1.0.0}")
+    private String version;
+    
+    @Autowired(required = false)
+    private HealthIndicator serviceHealthIndicator;
+    
+    @Override
+    protected HealthIndicator getHealthIndicator() {
+        return serviceHealthIndicator;
+    }
+    
+    @Override
+    public String getPluginId() {
+        return "service";
+    }
+    
+    @Override
+    public String getPluginName() {
+        return "Customer Service";
+    }
+    
+    @Override
+    public String getDescription() {
+        return "在线客服系统，提供实时聊天、会话管理、客服分配、消息队列等功能";
+    }
+    
+    @Override
+    public String getVersion() {
+        return version;
+    }
+    
+    @Override
+    public boolean isEnabled() {
+        return enabled;
+    }
+    
+    @Override
+    public int getPriority() {
+        return 10; // 客服是核心功能，优先级最高
+    }
+    
+    @Override
+    public String[] getDependencies() {
+        return new String[]{"core"}; // 依赖核心模块
+    }
+    
+    @Override
+    public void initialize() {
+        super.initialize();
+        log.info("Customer Service Plugin initialized - Features: Live Chat, Session Management, Agent Assignment");
+    }
+}
--- a/modules/ticket/src/main/java/com/bytedesk/ticket/config/TicketPlugin.java
+++ b/modules/ticket/src/main/java/com/bytedesk/ticket/config/TicketPlugin.java
@@ -0,0 +1,87 @@
+/*
+ * @Author: jackning 270580156@qq.com
+ * @Date: 2025-10-06 10:00:00
+ * @LastEditors: jackning 270580156@qq.com
+ * @LastEditTime: 2025-10-06 10:00:00
+ * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
+ *   Please be aware of the BSL license restrictions before installing Bytedesk IM – 
+ *  selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license. 
+ *  Business Source License 1.1: https://github.com/Bytedesk/bytedesk/blob/main/LICENSE 
+ *  contact: 270580156@qq.com 
+ * 
+ * Copyright (c) 2025 by bytedesk.com, All Rights Reserved. 
+ */
+package com.bytedesk.ticket.config;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Value;
+import org.springframework.boot.actuate.health.HealthIndicator;
+import org.springframework.stereotype.Component;
+
+import com.bytedesk.core.plugin.AbstractBytedeskPlugin;
+
+import lombok.extern.slf4j.Slf4j;
+
+/**
+ * 工单系统模块插件
+ * 提供工单管理、工单流转、SLA等功能
+ */
+@Slf4j
+@Component
+public class TicketPlugin extends AbstractBytedeskPlugin {
+    
+    @Value("${bytedesk.ticket.enabled:true}")
+    private boolean enabled;
+    
+    @Value("${bytedesk.ticket.version:1.0.0}")
+    private String version;
+    
+    @Autowired(required = false)
+    private HealthIndicator ticketHealthIndicator;
+    
+    @Override
+    protected HealthIndicator getHealthIndicator() {
+        return ticketHealthIndicator;
+    }
+    
+    @Override
+    public String getPluginId() {
+        return "ticket";
+    }
+    
+    @Override
+    public String getPluginName() {
+        return "Ticket System";
+    }
+    
+    @Override
+    public String getDescription() {
+        return "工单管理系统，提供工单创建、分配、流转、SLA管理等功能";
+    }
+    
+    @Override
+    public String getVersion() {
+        return version;
+    }
+    
+    @Override
+    public boolean isEnabled() {
+        return enabled;
+    }
+    
+    @Override
+    public int getPriority() {
+        return 30; // 工单系统优先级中等
+    }
+    
+    @Override
+    public String[] getDependencies() {
+        return new String[]{"core"}; // 依赖核心模块
+    }
+    
+    @Override
+    public void initialize() {
+        super.initialize();
+        log.info("Ticket System Plugin initialized - Features: Ticket Management, Workflow, SLA");
+    }
+}
--- a/modules/voc/src/main/java/com/bytedesk/voc/config/VocPlugin.java
+++ b/modules/voc/src/main/java/com/bytedesk/voc/config/VocPlugin.java
@@ -0,0 +1,87 @@
+/*
+ * @Author: jackning 270580156@qq.com
+ * @Date: 2025-10-06 10:00:00
+ * @LastEditors: jackning 270580156@qq.com
+ * @LastEditTime: 2025-10-06 10:00:00
+ * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
+ *   Please be aware of the BSL license restrictions before installing Bytedesk IM – 
+ *  selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license. 
+ *  Business Source License 1.1: https://github.com/Bytedesk/bytedesk/blob/main/LICENSE 
+ *  contact: 270580156@qq.com 
+ * 
+ * Copyright (c) 2025 by bytedesk.com, All Rights Reserved. 
+ */
+package com.bytedesk.voc.config;
+
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.beans.factory.annotation.Value;
+import org.springframework.boot.actuate.health.HealthIndicator;
+import org.springframework.stereotype.Component;
+
+import com.bytedesk.core.plugin.AbstractBytedeskPlugin;
+
+import lombok.extern.slf4j.Slf4j;
+
+/**
+ * 客户之声模块插件
+ * 提供客户反馈、满意度调查、数据分析等功能
+ */
+@Slf4j
+@Component
+public class VocPlugin extends AbstractBytedeskPlugin {
+    
+    @Value("${bytedesk.voc.enabled:true}")
+    private boolean enabled;
+    
+    @Value("${bytedesk.voc.version:1.0.0}")
+    private String version;
+    
+    @Autowired(required = false)
+    private HealthIndicator vocHealthIndicator;
+    
+    @Override
+    protected HealthIndicator getHealthIndicator() {
+        return vocHealthIndicator;
+    }
+    
+    @Override
+    public String getPluginId() {
+        return "voc";
+    }
+    
+    @Override
+    public String getPluginName() {
+        return "Voice of Customer";
+    }
+    
+    @Override
+    public String getDescription() {
+        return "客户之声系统，提供客户反馈收集、满意度调查、数据分析、报表生成等功能";
+    }
+    
+    @Override
+    public String getVersion() {
+        return version;
+    }
+    
+    @Override
+    public boolean isEnabled() {
+        return enabled;
+    }
+    
+    @Override
+    public int getPriority() {
+        return 50; // VOC优先级较低
+    }
+    
+    @Override
+    public String[] getDependencies() {
+        return new String[]{"core"}; // 依赖核心模块
+    }
+    
+    @Override
+    public void initialize() {
+        super.initialize();
+        log.info("Voice of Customer Plugin initialized - Features: Feedback Collection, Satisfaction Survey, Analytics");
+    }
+}