diff --git a/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessEventListener.java b/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessEventListener.java
index b9f45d0eb7..aeeb8f7923 100644
--- a/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessEventListener.java
+++ b/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessEventListener.java
@@ -74,7 +74,7 @@ public class TicketProcessEventListener {
                     .key(TicketConsts.TICKET_PROCESS_KEY_GROUP)
                     .description(TicketConsts.TICKET_PROCESS_NAME_GROUP)
                     .build();
-            processRequest.setUid(processUid.toLowerCase());
+            processRequest.setUid(processUid);
             processRequest.setContent(groupTicketBpmn20Xml);
             processRequest.setOrgUid(orgUid);
             ticketProcessRestService.create(processRequest);
diff --git a/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessInitializer.java b/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessInitializer.java
index e895035786..15d3206278 100644
--- a/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessInitializer.java
+++ b/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessInitializer.java
@@ -2,7 +2,7 @@
  * @Author: jackning 270580156@qq.com
  * @Date: 2025-02-15 13:03:35
  * @LastEditors: jackning 270580156@qq.com
- * @LastEditTime: 2025-02-15 13:51:20
+ * @LastEditTime: 2025-02-15 14:05:34
  * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
  *   Please be aware of the BSL license restrictions before installing Bytedesk IM – 
  *  selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license. 
@@ -79,7 +79,7 @@ public class TicketProcessInitializer implements SmartInitializingSingleton {
         try {
             // 读取文件内容
             String groupTicketBpmn20Xml = FileUtils.readFileToString(resource.getFile(), "UTF-8");
-            log.info("groupTicketBpmn20Xml: {}", groupTicketBpmn20Xml);
+            // log.info("groupTicketBpmn20Xml: {}", groupTicketBpmn20Xml);
             // 判断所有组织是否存在 TicketProcessEntity
             List<OrganizationEntity> organizations = organizationService.findAll();
             for (OrganizationEntity organization : organizations) {
@@ -92,17 +92,18 @@ public class TicketProcessInitializer implements SmartInitializingSingleton {
 
                 if (!existingDeployments.isEmpty()) {
                     log.info("工单流程已存在，跳过部署: tenantId={}", orgUid);
+                    
                     continue;
                 }
 
-                String processUid = orgUid + "_" + TicketConsts.TICKET_PROCESS_KEY_GROUP;
+                String processUid = (orgUid + "_" + TicketConsts.TICKET_PROCESS_KEY_GROUP).toLowerCase();
                 // 初始化 TicketProcessEntity
                 TicketProcessRequest processRequest = TicketProcessRequest.builder()
                         .name(TicketConsts.TICKET_PROCESS_NAME_GROUP)
                         .key(TicketConsts.TICKET_PROCESS_KEY_GROUP)
                         .description(TicketConsts.TICKET_PROCESS_NAME_GROUP)
                         .build();
-                processRequest.setUid(processUid.toLowerCase());
+                processRequest.setUid(processUid);
                 processRequest.setOrgUid(orgUid);
                 processRequest.setContent(groupTicketBpmn20Xml);
                 ticketProcessRestService.create(processRequest);
diff --git a/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessRestService.java b/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessRestService.java
index 983009188a..4d07096762 100644
--- a/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessRestService.java
+++ b/modules/ticket/src/main/java/com/bytedesk/ticket/process/TicketProcessRestService.java
@@ -2,7 +2,7 @@
  * @Author: jackning 270580156@qq.com
  * @Date: 2024-05-11 18:25:45
  * @LastEditors: jackning 270580156@qq.com
- * @LastEditTime: 2025-02-15 14:00:26
+ * @LastEditTime: 2025-02-15 14:03:30
  * @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
  *   Please be aware of the BSL license restrictions before installing Bytedesk IM – 
  *  selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license.
@@ -87,6 +87,9 @@ public class TicketProcessRestService extends BaseRestService<TicketProcessEntit
             if (optional.isPresent()) {
                 return convertToResponse(optional.get());
             }
+        } else {
+            // 生成uid
+            request.setUid(uidUtils.getUid());
         }
         // 流程key不能重复
         Optional<TicketProcessEntity> optionalKey = processRepository.findByKeyAndOrgUid(request.getKey(), request.getOrgUid());
@@ -98,12 +101,11 @@ public class TicketProcessRestService extends BaseRestService<TicketProcessEntit
         if (user != null) {
             request.setUserUid(user.getUid());
         } else {
-            // 如果用户为空，则设置为系统用户
-            log.warn("TicketProcessRestService create process, user is null");
+            // 如果用户为空，则为系统自动创建
         }
         
         TicketProcessEntity entity = modelMapper.map(request, TicketProcessEntity.class);
-        entity.setUid(uidUtils.getUid());
+        // entity.setUid(uidUtils.getUid()); // 移动到开头
 
         TicketProcessEntity savedEntity = save(entity);
         if (savedEntity == null) {