# Bytedesk Enterprise IM Solution with AI powered live-chat, email support, Omnichannel customer service，alternative to slack + zendesk/intercom ## Language - [English](./README.md) - [中文](./README.zh.md) ## Introduction ### Team IM - Multi-level organizational structure - Role management - Permission management - Chat record management - Group chat ### AI Chat - Chat with LLM - Chat with Knowledge base(RAG) ### Customer Service - Support multiple channels - multiple routing strategies, and detailed assessment indicators - Seating workbench - Work order system - Seat management - Data dashboard - manual knowledge base - Skill group management - Real-time monitoring - Announcements - sensitive words - CRM - Report function, - Provide customers with integrated customer service workbench services ## Getting Started - [Register](https://www.weiyuai.cn/admin/) - [Source Deploy](https://www.weiyuai.cn/docs/zh-CN/docs/deploy/source) - [Docker Deploy](https://www.weiyuai.cn/docs/zh-CN/docs/deploy/docker) - [Jar Deploy](https://www.weiyuai.cn/docs/zh-CN/docs/deploy/jar) - [Docs](https://www.weiyuai.cn/docs/) ## Chat SDK | Project | Description | Forks | Stars | |-------------|-----------------------|----------------|-------------------| | [iOS-swift](https://github.com/bytedesk/bytedesk-swift) | iOS swift |  |  | | [Android](https://github.com/bytedesk/bytedesk-android) | Android |  |  | | [Flutter](https://github.com/bytedesk/bytedesk-flutter) | Flutter | |  | | [React](https://github.com/bytedesk/bytedesk-react) | React |  |  | | [UniApp](https://github.com/bytedesk/bytedesk-uniapp) | Uniapp |  |  | | [Vue/jQuery](https://github.com/bytedesk/bytedesk-web) | Vue/jQuery |  |  | ## Download Client - [Windows](https://www.weiyuai.cn/download.html) - [Mac](https://www.weiyuai.cn/download.html) - [Linux](https://www.weiyuai.cn/download.html) - [Android](https://www.weiyuai.cn/download.html) - [IOS](https://www.weiyuai.cn/download.html) ## Contact - [Email](mailto:270580156@qq.com) - [Wechat](./images/wechat.png)