mirror of
https://gitee.com/270580156/weiyu.git
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215 lines
8.1 KiB
Markdown
215 lines
8.1 KiB
Markdown
# 微语 - 对话即服务
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企业级多租户即时通讯解决方案，免费开源8件套：企业IM、在线客服、企业知识库/帮助文档、客户之声、工单系统、AI对话、工作流、项目管理。
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:::tip
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微语仍处于早期的快速迭代阶段，文档可能落后于开发，导致功能描述可能不符，以最新发布的软件版本为准
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:::
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## 语言
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- [English](./README.md)
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- [中文](./README.zh.md)
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<!--  -->
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## 介绍
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### [企业IM](./modules/team/readme.zh.md)
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- 局域网即时通讯
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- 企业成员管理
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- 聊天记录监控
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- ...
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### [全渠道客服](./modules/service/readme.zh.md)
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- 多渠道接入
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- 人工客服
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- 客服Agent智能体，对接自有数据，自动执行操作
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- ...
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### [知识库](./modules/kbase/readme.zh.md)
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- 对接大模型
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- 自定义知识库
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- Function Calling
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- Mcp
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- ...
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### [工单系统](./modules/ticket/readme.zh.md)
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- 工单管理
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- 工单SLA管理
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- 工单统计和报表
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- ...
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### [AI大模型](./modules/ai/readme.zh.md)
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- Ollama/DeepSeek/ZhipuAI/...
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- 智能体
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- 工作流
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- ...
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### [客户之声](./modules/voc/readme.zh.md)
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- 意见反馈
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- 服务投诉
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- 问卷调查
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- ...
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### [项目看板](./plugins/kanban/readme.zh.md)
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- 待办todo卡片
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- 日报/周报
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- 统计
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- ...
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### 工作流
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- 自定义表单
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- 自定义流程
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- 工单流程可视化
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- ...
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### [社交群组](./modules/social/readme.zh.md)
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- 类似 Discord
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- ...
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### 多租户
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- 多租户管理
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- 租户隔离
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- 租户统计
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- ...
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## Docker 快速开始
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### 方法一：克隆项目并启动docker compose容器，需要另行安装ollama，默认使用 qwen2.5:1.5b 模型
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```bash
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git clone https://gitee.com/270580156/weiyu.git && cd weiyu/deploy/docker && docker compose -p weiyu -f docker-compose.yaml up -d
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```
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#### 因项目默认使用ollama qwen2.5:1.5b模型，所以需要提前拉取模型。配置文件中可以配置其他模型，如deepseek-r1等
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```bash
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ollama pull deepseek-r1:1.5b
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ollama pull qwen2.5:1.5b
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```
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### 方法二：使用 docker compose ollama，默认安装ollama，默认使用 qwen2.5:1.5b 模型
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```bash
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git clone https://gitee.com/270580156/weiyu.git && cd weiyu/deploy/docker && docker compose -p weiyu -f docker-compose-ollama.yaml up -d
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```
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#### docker 拉取ollama模型。配置文件中可以配置其他模型，如deepseek-r1等
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```bash
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docker exec ollama-bytedesk ollama pull deepseek-r1
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docker exec ollama-bytedesk ollama pull qwen2.5:1.5b
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```
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#### 如果不需要知识库AI问答功能，可以修改 `docker-compose.yaml` 或 `docker-compose-ollama.yaml` 关闭ollama对话和嵌入功能，以节省资源
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```bash
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# 关闭ollama对话
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SPRING_AI_OLLAMA_CHAT_ENABLED: false
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# 关闭ollama嵌入
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SPRING_AI_OLLAMA_EMBEDDING_ENABLED: false
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```
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#### 停止容器
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```bash
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docker compose -p weiyu -f docker-compose.yaml stop
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```
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#### 修改配置，否则上传图片、文件和知识库无法正常显示
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- 修改 `docker-compose.yaml` 文件 或 `docker-compose-ollama.yaml` 文件，修改以下配置项：
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```bash
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# 请将服务器127.0.0.1替换为你的服务器ip
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BYTEDESK_UPLOAD_URL: http://127.0.0.1:9003
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BYTEDESK_KBASE_API_URL: http://127.0.0.1:9003
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```
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### 方法三：宝塔面板
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- [宝塔面板部署](https://www.weiyuai.cn/docs/zh-CN/docs/deploy/baota)
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### 方法四：源码启动
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- [源码启动](https://www.weiyuai.cn/docs/zh-CN/docs/deploy/source)
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## 演示
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本地预览
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```bash
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# 请将127.0.0.1替换为你的服务器ip
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http://127.0.0.1:9003/
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# 开放端口：9003, 9885
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默认用户名: admin@email.com
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默认密码: admin
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```
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- [线上预览](https://www.weiyuai.cn/admin/)
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- [demo](https://demo.weiyuai.cn)
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## 开源客户端
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- [桌面客户端](https://github.com/Bytedesk/bytedesk-desktop)
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- [移动客户端](https://github.com/Bytedesk/bytedesk-mobile)
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## 开源Demo + SDK
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| Project | Description | Forks | Stars |
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|-------------|-----------------------|----------------|-------------------|
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| [iOS](https://github.com/bytedesk/bytedesk-swift) | iOS |  |  |
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| [Android](https://github.com/bytedesk/bytedesk-android) | Android |  |  |
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| [Flutter](https://github.com/bytedesk/bytedesk-flutter) | Flutter | |  |
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| [UniApp](https://github.com/bytedesk/bytedesk-uniapp) | Uniapp |  |  |
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| [Web](https://github.com/bytedesk/bytedesk-web) | Vue/React/Angular/Next.js/JQuery/... |  |  |
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| [Wordpress](https://github.com/bytedesk/bytedesk-wordpress) | Wordpress |  |  |
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| [Woocommerce](https://github.com/bytedesk/bytedesk-woocommerce) | woocommerce |  |  |
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| [Magento](https://github.com/bytedesk/bytedesk-magento) | Magento |  |  |
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| [Prestashop](https://github.com/bytedesk/bytedesk-prestashop) | Prestashop |  |  |
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| [Shopify](https://github.com/bytedesk/bytedesk-shopify) | Shopify |  |  |
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| [Opencart](https://github.com/bytedesk/bytedesk-opencart) | Opencart |  |  |
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| [Laravel](https://github.com/bytedesk/bytedesk-laravel) | Laravel |  |  |
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| [Django](https://github.com/bytedesk/bytedesk-django) | Django |  |  |
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## 链接
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- [下载](https://www.weiyuai.cn/download.html)
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- [文档](https://www.weiyuai.cn/docs/zh-CN/)
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## 技术栈
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<!-- - [sofaboot](https://github.com/sofastack/sofa-boot/blob/master/README_ZH.md) for im server 基于金融级云原生架构-->
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- [springboot-3.x for 后端](https://github.com/Bytedesk/bytedesk)
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- [react for web前端](https://github.com/Bytedesk/bytedesk-web)
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- [flutter for 移动客户端(ios&android)](https://github.com/Bytedesk/bytedesk-mobile)
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- [electron for 桌面客户端(windows&mac&linux)](https://github.com/Bytedesk/bytedesk-desktop)
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<!-- - [python for ai](https://github.com/Bytedesk/bytedesk-ai) -->
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## 联系
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<!-- - [Email](mailto:270580156@qq.com) -->
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<!-- - [微信](./images/wechat.png) -->
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- 微语技术支持群：
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- <img src="./images/wechat_group.jpg" width="200">
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- 服务号
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- <img src="./images/wechat_mp.jpg" width="100">
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- 订阅号
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- <img src="./images/wechatai_mp.jpg" width="100">
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## 版权
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- 此为开源社区版，支持免费商用
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