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Bytedesk - Chat as a Service

AI powered Omnichannel customer service With Team Cooperation

:::tip Bytedesk is still in the early stage of rapid iteration, the documentation may lag behind the development, resulting in possible functional descriptions that do not match the latest software version :::

Language

statistics chat

Introduction

Team IM

  • Multi-level organizational structure
  • Role management
  • Permission management
  • ...

Customer Service

  • Support multiple channels
  • multiple routing strategies, and detailed assessment indicators
  • Seating workbench
  • ...

Knowledge Base

  • Internal Docs
  • HelpCenter
  • ...

Ticket

  • Ticket management
  • Ticket SLA management
  • Ticket statistics and reports
  • ...

AI Chat

  • Chat with LLM
  • Chat with Knowledge base(RAG)
  • ...

Docker Quick Start

clone project and start docker compose container

git clone https://github.com/Bytedesk/bytedesk.git && cd bytedesk/deploy/docker && docker compose -p bytedesk -f docker-compose.yaml up -d

or run docker compose with ollama

git clone https://github.com/Bytedesk/bytedesk.git && cd bytedesk/deploy/docker && docker compose -p bytedesk -f docker-compose-ollama.yaml up -d
# run ollama deepseek-r1 model
docker exec ollama-bytedesk ollama run deepseek-r1

stop container

docker compose -p bytedesk -f docker-compose.yaml stop

change config, otherwise upload image, file and knowledge base cannot be displayed normally

  • change docker-compose.yaml file
# please replace 127.0.0.1 with your server ip
BYTEDESK_UPLOAD_URL: http://127.0.0.1:9003
BYTEDESK_KBASE_API_URL: http://127.0.0.1:9003

Preview

local preview

# please replace 127.0.0.1 with your server ip
http://127.0.0.1:9003/
# open port: 9003, 9885

Open Source Client

Open Source SDK

Project Description Forks Stars
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License

Description
开源版飞书/钉钉/企业微信
Readme AGPL-3.0 2 GiB
Languages
JavaScript 76%
Java 18.5%
CSS 2.4%
Fluent 1.1%
Python 0.6%
Other 1.3%