Bytedesk - Chat as a Service

AI powered Omnichannel customer service With Team Cooperation

:::tip Bytedesk is still in the early stage of rapid iteration, the documentation may lag behind the development, resulting in possible functional descriptions that do not match the latest software version :::

Language

Introduction

Team IM

Multi-level organizational structure
Role management
Permission management
...

Customer Service

Support multiple channels
multiple routing strategies, and detailed assessment indicators
Seating workbench
...

Knowledge Base

Internal Docs
HelpCenter
...

Ticket

Ticket management
Ticket SLA management
Ticket statistics and reports
...

AI Chat

Chat with LLM
Chat with Knowledge base(RAG)
...

Docker Quick Start

clone project and start docker compose container

git clone https://github.com/Bytedesk/bytedesk.git && cd bytedesk/deploy/docker && docker compose -p bytedesk -f docker-compose.yaml up -d

or run docker compose with ollama

git clone https://github.com/Bytedesk/bytedesk.git && cd bytedesk/deploy/docker && docker compose -p bytedesk -f docker-compose-ollama.yaml up -d
# run ollama deepseek-r1 model
docker exec ollama-bytedesk ollama run deepseek-r1

stop container

docker compose -p bytedesk -f docker-compose.yaml stop

change config, otherwise upload image, file and knowledge base cannot be displayed normally

change docker-compose.yaml file

# please replace 127.0.0.1 with your server ip
BYTEDESK_UPLOAD_URL: http://127.0.0.1:9003
BYTEDESK_KBASE_API_URL: http://127.0.0.1:9003

Preview

local preview

# please replace 127.0.0.1 with your server ip
http://127.0.0.1:9003/
# open port: 9003, 9885

online preview

Open Source Client

Open Source SDK

Project	Description	Forks	Stars
iOS	iOS
Android	Android
Flutter	Flutter
UniApp	Uniapp
Web	Vue/React/Angular/Next.js/JQuery/...
Wordpress	Wordpress
Woocommerce	woocommerce
Magento	Magento
Prestashop	Prestashop
Shopify	Shopify
Opencart	Opencart
Laravel	Laravel
Django	Django