mirror of
https://gitee.com/270580156/weiyu.git
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148 lines
6.6 KiB
Markdown
148 lines
6.6 KiB
Markdown
<!--
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* @Author: jackning 270580156@qq.com
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* @Date: 2024-06-05 09:43:27
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* @LastEditors: jackning 270580156@qq.com
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* @LastEditTime: 2025-02-15 13:25:39
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* @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
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* Please be aware of the BSL license restrictions before installing Bytedesk IM –
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* selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license.
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* Business Source License 1.1: https://github.com/Bytedesk/bytedesk/blob/main/LICENSE
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* contact: 270580156@qq.com
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* 联系：270580156@qq.com
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* Copyright (c) 2024 by bytedesk.com, All Rights Reserved.
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-->
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# Bytedesk - Chat as a Service
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AI powered Omnichannel customer service With Team Cooperation
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:::tip
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Bytedesk is still in the early stage of rapid iteration, the documentation may lag behind the development, resulting in possible functional descriptions that do not match the latest software version
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:::
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## Language
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- [English](./README.md)
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- [中文](./README.zh.md)
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## Introduction
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### Team IM
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- Multi-level organizational structure
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- Role management
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- Permission management
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- ...
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### Customer Service
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- Support multiple channels
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- multiple routing strategies, and detailed assessment indicators
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- Seating workbench
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- ...
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### Knowledge Base
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- Internal Docs
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- HelpCenter
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- ...
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### Ticket
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- Ticket management
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- Ticket SLA management
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- Ticket statistics and reports
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- ...
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### AI Chat
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- Chat with LLM
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- Chat with Knowledge base(RAG)
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- ...
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## Docker Quick Start
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### clone project and start docker compose container
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```bash
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git clone https://github.com/Bytedesk/bytedesk.git && cd bytedesk/deploy/docker && docker compose -p bytedesk -f docker-compose.yaml up -d
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```
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### or run docker compose with ollama
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```bash
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git clone https://github.com/Bytedesk/bytedesk.git && cd bytedesk/deploy/docker && docker compose -p bytedesk -f docker-compose-ollama.yaml up -d
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# run ollama deepseek-r1 model
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docker exec ollama-bytedesk ollama run deepseek-r1
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```
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### stop container
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```bash
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docker compose -p bytedesk -f docker-compose.yaml stop
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```
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### change config, otherwise upload image, file and knowledge base cannot be displayed normally
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- change `docker-compose.yaml` file
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```bash
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# please replace 127.0.0.1 with your server ip
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BYTEDESK_UPLOAD_URL: http://127.0.0.1:9003
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BYTEDESK_KBASE_API_URL: http://127.0.0.1:9003
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```
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## Preview
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local preview
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```bash
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# please replace 127.0.0.1 with your server ip
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http://127.0.0.1:9003/
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# open port: 9003, 9885
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```
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- [online preview](https://www.weiyuai.cn/admin/)
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## Open Source Client
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- [desktop](https://github.com/Bytedesk/bytedesk-desktop)
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- [mobile](https://github.com/Bytedesk/bytedesk-mobile)
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## Open Source SDK
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| Project | Description | Forks | Stars |
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|-------------|-----------------------|----------------|-------------------|
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| [iOS](https://github.com/bytedesk/bytedesk-swift) | iOS |  |  |
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| [Android](https://github.com/bytedesk/bytedesk-android) | Android |  |  |
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| [Flutter](https://github.com/bytedesk/bytedesk-flutter) | Flutter | |  |
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| [UniApp](https://github.com/bytedesk/bytedesk-uniapp) | Uniapp |  |  |
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| [Web](https://github.com/bytedesk/bytedesk-web) | Vue/React/Angular/Next.js/JQuery/... |  |  |
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| [Wordpress](https://github.com/bytedesk/bytedesk-wordpress) | Wordpress |  |  |
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| [Woocommerce](https://github.com/bytedesk/bytedesk-woocommerce) | woocommerce |  |  |
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| [Magento](https://github.com/bytedesk/bytedesk-magento) | Magento |  |  |
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| [Prestashop](https://github.com/bytedesk/bytedesk-prestashop) | Prestashop |  |  |
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| [Shopify](https://github.com/bytedesk/bytedesk-shopify) | Shopify |  |  |
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| [Opencart](https://github.com/bytedesk/bytedesk-opencart) | Opencart |  |  |
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| [Laravel](https://github.com/bytedesk/bytedesk-laravel) | Laravel |  |  |
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| [Django](https://github.com/bytedesk/bytedesk-django) | Django |  |  |
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## Links
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- [Download](https://www.weiyuai.cn/download.html)
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- [Docs](https://www.weiyuai.cn/docs/)
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<!-- ## Dev Stack -->
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<!-- - [sofaboot](https://github.com/sofastack/sofa-boot/blob/master/README_ZH.md) for im server -->
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<!-- - [springboot-3.x for im server](https://github.com/Bytedesk/bytedesk) -->
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<!-- - [python for ai](https://github.com/Bytedesk/bytedesk-ai) -->
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<!-- - [react for web](https://github.com/Bytedesk/bytedesk-react) -->
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<!-- - [flutter for ios&android](https://github.com/Bytedesk/bytedesk-mobile) -->
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<!-- - [electron for windows&mac&linux](https://github.com/Bytedesk/bytedesk-desktop) -->
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## License
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- [Apache License 2.0](./LICENSE.txt)
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