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Bytedesk - Chat as a Service
AI powered Omnichannel customer service With Team Cooperation
:::tip Bytedesk is still in the early stage of rapid iteration, the documentation may lag behind the development, resulting in possible functional descriptions that do not match the latest software version :::
Language
Introduction
Team IM
- Multi-level organizational structure
- Role management
- Permission management
- ...
Customer Service
- Support multiple channels
- multiple routing strategies, and detailed assessment indicators
- Seating workbench
- ...
Knowledge Base
- Internal Docs
- HelpCenter
- ...
Ticket
- Ticket management
- Ticket SLA management
- Ticket statistics and reports
- ...
AI Chat
- Chat with LLM
- Chat with Knowledge base(RAG)
- ...
Docker Quick Start
clone project and start docker compose container
git clone https://github.com/Bytedesk/bytedesk.git && cd bytedesk/deploy/docker && docker compose -p bytedesk -f docker-compose.yaml up -d
stop container
docker compose -p bytedesk -f docker-compose.yaml stop
Preview
local preview
http://127.0.0.1:9003/dev
Open Source Client
Open Source SDK
| Project | Description | Forks | Stars |
|---|---|---|---|
| iOS | iOS |  |
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| Android | Android |  |
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| Flutter | Flutter |  |
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| UniApp | Uniapp |  |
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| Web | Vue/React/Angular/Next.js/JQuery/... |  |
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| Wordpress | Wordpress |  |
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| Woocommerce | woocommerce |  |
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| Magento | Magento |  |
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| Prestashop | Prestashop |  |
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| Shopify | Shopify |  |
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| Opencart | Opencart |  |
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| Laravel | Laravel |  |
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| Django | Django |  |
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