Bytedesk - Chat as a Service

Team Cooperation with AI powered Omnichannel customer service

Language

• English
• 中文

Introduction

Team IM

• Multi-level organizational structure
• Role management
• Permission management
• ...

AI Chat

• Chat with LLM
• Chat with Knowledge base(RAG)
• ...

Customer Service

• Support multiple channels
• multiple routing strategies, and detailed assessment indicators
• Seating workbench
• ...

Ticket

• Ticket management
• Ticket SLA management
• Ticket statistics and reports
• ...

Docker Quick Start

# https://www.weiyuai.cn/docs/docs/deploy/docker
# clone project
git clone https://github.com/Bytedesk/bytedesk.git
# enter docker directory
cd bytedesk/deploy/docker
# start docker compose container, -f flag to specify file path, -d flag to start container in background mode
docker compose -p bytedesk -f docker-compose.yaml up -d
# stop container
docker compose stop

Preview

web: http://127.0.0.1:9003/
developer: http://127.0.0.1:9003/dev
admin: http://127.0.0.1:9003/admin, username: admin@email.com, password: admin
agent: http://127.0.0.1:9003/agent/chat, username: admin@email.com, password: admin
visitor: http://127.0.0.1:9003/chat?org=df_org_uid&t=0&sid=df_ag_uid&
api: http://127.0.0.1:9003/swagger-ui/index.html
monitor: http://127.0.0.1:9003/druid, username: admin@email.com, password: admin
actuator: http://127.0.0.1:9003/actuator
docker: https://hub.docker.com/r/bytedesk/bytedesk

Docs

• Docs

Chat SDK

Project	Description	Forks	Stars
iOS	iOS
Android	Android
Flutter	Flutter
UniApp	Uniapp
Web	Web

Client

• Download

License

• MIT