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Bytedesk
Chat as a Service
Language
Introduction
Enterprise Instant Messaging/IM
- Multi-level organizational structure
- role management
- Permission management
- Chat record management
Online customer service
- Support multiple channels, multiple routing strategies, and detailed assessment indicators
- Seating workbench
- Work order system
- Seat management
- Data dashboard
- manual knowledge base
- Skill group management
- Real-time monitoring
- Announcements
- sensitive words
- CRM
- Report function,
- Provide customers with integrated customer service workbench services
Customer service assistant
- Customer Service based on LLM && RAG
Large model AI assistant
- More suitable for team use, one person configuration, for use throughout the company
Getting Started
# Notice: this repo is still under ative development,
# many features are not completed or not stable，the docs are not completed
git clone https://github.com/Bytedesk/bytedesk.git
# config file: bytedesk/starter/src/main/resources/application-dev.properties
#
cd bytedesk
mvn install -Dmaven.test.skip=true
#
cd bytedesk/starter
mvn spring-boot:run
# release jar:
cd bytedesk/starter
mvn package -Dmaven.test.skip=true
java -jar bytedesk-starter-0.0.1-SNAPSHOT.jar
# background run:
# nohup java -jar bytedesk-starter-0.0.1-SNAPSHOT.jar
#
# local preview:
developer: http://localhost:9003/dev
web: http://localhost:9003/
admin: http://localhost:9003/admin, user/password: admin@email.com/admin
agent: http://localhost:9003/agent, user/password: admin@email.com/admin
chat: http://localhost:9003/chat?t=0&sid=default_agent_uid&
api docs: http://localhost:9003/swagger-ui/index.html
actuator: http://localhost:9003/actuator
h2-console: http://localhost:9003/h2-console, path: ./h2db/weiyuim, user/password: sa/sa
Docs
Preview
Admin
| team | service | ai |
|---|---|---|
 |
 |
 |
Desktop
| login | chat | contact | setting |
|---|---|---|---|
  |
 |
 |
 |
Customer Service Visitor SDK
Download Client
Contact
License
- support business usage
- must not remove trademark && logo info
- selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license.
- 仅支持企业内部员工自用，销售、二次销售或者部署SaaS方式销售需要获得授权，请勿用于非法用途。