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124 lines
4.8 KiB
Markdown
124 lines
4.8 KiB
Markdown
# bytedesk helpdesk system
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- [萝卜丝-智能客服-中文文档](https://git.oschina.net/270580156/bytedesk-flutter)
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- [Push](https://pub.dev/packages/bytedesk_push)
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bytedesk flutter helpdesk sdk
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- [Website](https://www.kefux.com)
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- [Web Demo](https://cdn.bytedesk.com/flutter/)
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- [Download Gitee Demo](https://git.oschina.net/270580156/bytedesk-flutter)
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- [Download Github Demo](https://github.com/Bytedesk/bytedesk-flutter)
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<!-- - [Download ApkDemo](https://bytedesk.oss-cn-shenzhen.aliyuncs.com/apk/bytedesk-android-sdk-demo.apk) -->
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## Features
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- support andorid/ios/web
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- chat with agent
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- shopping chat, send commodity info
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- send post script message
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- check online status
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- get history thread
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- message voice && vibrate setting
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- chat with robot
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- send and play video message
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- chat notification
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<!-- - support faq list -->
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<!-- - support feedback -->
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## Getting Started
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### Zero Step: Copy assets dir from bytedesk_demo and add to pubspec.yaml
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```dart
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//
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bytedesk_kefu: ^1.6.0
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//
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assets:
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- assets/audio/
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- assets/images/chat/
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- assets/images/feedback/
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```
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### iOS
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Add the following keys to your **Info.plist** file, located in **ios/Runner/Info.plist**:
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```dart
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<key>NSLocalNetworkUsageDescription</key>
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<string>Looking for local tcp Bonjour service</string>
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<key>NSBonjourServices</key>
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<array>
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<string>mqtt.tcp</string>
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</array>
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```
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### Android
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Add the following Android permissions to the **AndroidManifest.xml** file, located in **android/app/src/main/AndroidManifest.xml**:
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```dart
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<uses-permission android:name="android.permission.INTERNET" />
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<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" />
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```
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### First Step: Register Account
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- [Register](https://www.bytedesk.com/admin)
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- [Docs](https://github.com/pengjinning/bytedesk-android)
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### Second Step：Login
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```dart
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// appkey和subDomain请替换为真实值
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// 获取appkey，登录后台->渠道管理->Flutter->添加应用->获取appkey
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String _appKey = '81f427ea-4467-4c7c-b0cd-5c0e4b51456f';
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// 获取subDomain，也即企业号：登录后台->客服管理->客服账号->企业号
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String _subDomain = "vip";
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BytedeskKefu.init(_appKey, _subDomain);
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```
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### Third Step：Contact
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```dart
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BytedeskKefu.startWorkGroupChat(context, workGroupWid, "title");
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```
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### Completed
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| image1 | image2 | image3 |
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| :---------------------------------------------------------------------------------------------------: | :-----------------------------------------------------------------------------------------------------: | :------------------------------------------------------------------------------------------------------: |
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| <img src="https://github.com/Bytedesk/bytedesk-flutter/blob/master/home.jpeg?raw=true" width="250"> | <img src="https://github.com/Bytedesk/bytedesk-flutter/blob/master/robot1.jpeg?raw=true" width="250"> | <img src="https://github.com/Bytedesk/bytedesk-flutter/blob/master/robot2.jpeg?raw=true" width="250"> |
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| <img src="https://github.com/Bytedesk/bytedesk-flutter/blob/master/chat.png?raw=true" width="250"> | <img src="https://github.com/Bytedesk/bytedesk-flutter/blob/master/shop.png?raw=true" width="250"> | <img src="https://github.com/Bytedesk/bytedesk-flutter/blob/master/postscript.png?raw=true" width="250"> |
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| <img src="https://github.com/Bytedesk/bytedesk-flutter/blob/master/status.jpeg?raw=true" width="250"> | <img src="https://github.com/Bytedesk/bytedesk-flutter/blob/master/userinfo.jpeg?raw=true" width="250"> | <img src="https://github.com/Bytedesk/bytedesk-flutter/blob/master/notice.jpeg?raw=true" width="250"> |
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### Change UI
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- create new folder: vendors
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- [Download](https://pub.dev/packages/bytedesk_kefu/versions) latest source code, put into vendors folder
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- integrate source in pubspect.yaml
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```dart
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bytedesk_kefu:
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path: ./vendors/bytedesk_kefu
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```
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### Support
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- [官网kefux.com](https://www.kefux.com/)
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- QQ 3Group: 825257535
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- Follow Us：
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- <img src="https://github.com/Bytedesk/bytedesk-flutter/blob/master/luobosi_mp.png?raw=true" width="250">
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## Other
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- [Flutter Push SDK](https://pub.dev/packages/bytedesk_push)
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- [Flutter SDK](https://github.com/bytedesk/bytedesk-flutter)
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- [UniApp SDK](https://github.com/bytedesk/bytedesk-uniapp)
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- [iOS SDK](https://github.com/bytedesk/bytedesk-ios)
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- [Android SDK](https://github.com/bytedesk/bytedesk-android)
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- [Web](https://github.com/bytedesk/bytedesk-web)
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- [微信公众号/小程序接口](https://github.com/bytedesk/bytedesk-wechat)
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- [服务器端接口](https://github.com/bytedesk/bytedesk-server)
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- [机器人](https://github.com/bytedesk/bytedesk-chatbot)
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