mirror of
https://gitee.com/270580156/weiyu.git
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147 lines
6.2 KiB
Markdown
147 lines
6.2 KiB
Markdown
<!--
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* @Author: jackning 270580156@qq.com
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* @Date: 2024-06-05 09:43:27
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* @LastEditors: jackning 270580156@qq.com
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* @LastEditTime: 2025-01-17 12:39:24
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* @Description: bytedesk.com https://github.com/Bytedesk/bytedesk
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* Please be aware of the BSL license restrictions before installing Bytedesk IM –
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* selling, reselling, or hosting Bytedesk IM as a service is a breach of the terms and automatically terminates your rights under the license.
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* Business Source License 1.1: https://github.com/Bytedesk/bytedesk/blob/main/LICENSE
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* contact: 270580156@qq.com
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* 联系：270580156@qq.com
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* Copyright (c) 2024 by bytedesk.com, All Rights Reserved.
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-->
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# Bytedesk - Chat as a Service
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Team Cooperation with AI powered Omnichannel customer service
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## Language
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- [English](./README.md)
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- [中文](./README.zh.md)
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## Introduction
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### Team IM
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- Multi-level organizational structure
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- Role management
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- Permission management
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- ...
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### AI Chat
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- Chat with LLM
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- Chat with Knowledge base(RAG)
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- ...
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### Customer Service
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- Support multiple channels
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- multiple routing strategies, and detailed assessment indicators
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- Seating workbench
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- ...
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### Ticket
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- Ticket management
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- Ticket SLA management
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- Ticket statistics and reports
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- ...
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## Docker Quick Start
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```bash
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# https://www.weiyuai.cn/docs/docs/deploy/docker
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# clone project
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git clone https://github.com/Bytedesk/bytedesk.git
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# enter docker directory
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cd bytedesk/deploy/docker
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# start docker compose container, -f flag to specify file path, -d flag to start container in background mode
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docker compose -f docker-compose.yaml up -d
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# stop container
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docker compose -f docker-compose.yaml stop
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```
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## Docs
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- [Docs](https://www.weiyuai.cn/docs/)
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<!-- ## Preview
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### Admin
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| team | service | ai |
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| :----------: | :----------: | :----------: |
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| <img src="./images/admin/team.png" width="250"> | <img src="./images/admin/service.png" width="250"> | <img src="./images/admin/ai.png" width="250"> |
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## [Desktop](https://github.com/Bytedesk/bytedesk-desktop)
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| login | chat | contact | setting |
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| :----------: | :----------: | :----------: | :----------: |
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| <img src="./images/pc/login2.png" width="100"><img src="./images/pc/switch.png" width="100"> | <img src="./images/pc/chat.png" width="250"> | <img src="./images/pc/contact.png" width="250"> | <img src="./images/pc/setting.png" width="250"> |
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| chat-ai | chat-cs | chat-userinfo |
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| :----------: | :----------: | :----------: |
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| <img src="./images/pc/chat-ai.png" width="250">| <img src="./images/pc/chat-cs.png" width="250"> | <img src="./images/pc/chat-userinfo.png" width="250"> | -->
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<!-- ## [Mobile](https://github.com/Bytedesk/bytedesk-mobile)
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- [github](https://github.com/Bytedesk/bytedesk-mobile) -->
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<!-- ## [Web Chat](https://github.com/bytedesk/bytedesk-react)
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- [github](https://github.com/Bytedesk/bytedesk-react) -->
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<!-- | custom button color | custom button left | custom button margin | custom iframe margin |
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| :----------: | :----------: | :----------: | :----------: |
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| <img src="./images/visitor-web/button-color.png" width="250"> | <img src="./images/visitor-web/button-left.png" width="250"> | <img src="./images/visitor-web/button-margin.png" width="250"> | <img src="./images/visitor-web/iframe-margin.png" width="250"> |
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| custom iframe width | chat full window | chat iframe window | chat embed window |
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| :----------: | :----------: | :----------: | :----------: |
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| <img src="./images/visitor-web/iframe-width.png" width="250"> | <img src="./images/visitor-web/chat-full.png" width="250"> | <img src="./images/visitor-web/chat-iframe.png" width="250"> | <img src="./images/visitor-web/chat-embed.png" width="250"> | -->
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## Chat SDK
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| Project | Description | Forks | Stars |
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|-------------|-----------------------|----------------|-------------------|
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| [iOS](https://github.com/bytedesk/bytedesk-swift) | iOS |  |  |
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| [Android](https://github.com/bytedesk/bytedesk-android) | Android |  |  |
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| [Flutter](https://github.com/bytedesk/bytedesk-flutter) | Flutter | |  |
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| [UniApp](https://github.com/bytedesk/bytedesk-uniapp) | Uniapp |  |  |
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| [Web](https://github.com/bytedesk/bytedesk-web) | Web |  |  |
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## Client
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- [Download](https://www.weiyuai.cn/download.html)
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<!-- - [Windows](https://www.weiyuai.cn/download.html) -->
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<!-- - [Mac](https://www.weiyuai.cn/download.html) -->
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<!-- - [Linux](https://www.weiyuai.cn/download.html) -->
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<!-- - [Android](https://www.weiyuai.cn/download.html) -->
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<!-- - [IOS](https://www.weiyuai.cn/download.html) -->
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<!-- ## Dev Stack -->
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<!-- - [sofaboot](https://github.com/sofastack/sofa-boot/blob/master/README_ZH.md) for im server -->
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<!-- - [springboot-3.x for im server](https://github.com/Bytedesk/bytedesk) -->
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<!-- - [python for ai](https://github.com/Bytedesk/bytedesk-ai) -->
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<!-- - [react for web](https://github.com/Bytedesk/bytedesk-react) -->
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<!-- - [flutter for ios&android](https://github.com/Bytedesk/bytedesk-mobile) -->
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<!-- - [electron for windows&mac&linux](https://github.com/Bytedesk/bytedesk-desktop) -->
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<!-- ## Contact -->
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<!-- - [Email](mailto:270580156@qq.com) -->
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<!-- - [Wechat](./images/wechat.png) -->
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<!-- - 微语技术支持群：
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- <img src="./images/wechat_group.jpg" width="200">
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- 如群二维码过期，请添加微信，备注: 微语
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- <img src="./images/wechat.png" width="100">
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- 服务号
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- <img src="./images/wechat_mp.jpg" width="100">
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- 订阅号
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- <img src="./images/wechatai_mp.jpg" width="100"> -->
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## License
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- [MIT](./LICENSE)
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