weiyu/deploy/server/admin/p__Dashboard__Ticket__Statistic__index.03dcfcf8.async.js

"use strict";(self.webpackChunkadmin=self.webpackChunkadmin||[]).push([[4480],{23515:function(t,e,n){n.d(e,{Z:function(){return o}});var r=n(83910),a=n(44194),i={icon:{tag:"svg",attrs:{viewBox:"64 64 896 896",focusable:"false"},children:[{tag:"path",attrs:{d:"M888 792H200V168c0-4.4-3.6-8-8-8h-56c-4.4 0-8 3.6-8 8v688c0 4.4 3.6 8 8 8h752c4.4 0 8-3.6 8-8v-56c0-4.4-3.6-8-8-8zm-600-80h56c4.4 0 8-3.6 8-8V560c0-4.4-3.6-8-8-8h-56c-4.4 0-8 3.6-8 8v144c0 4.4 3.6 8 8 8zm152 0h56c4.4 0 8-3.6 8-8V384c0-4.4-3.6-8-8-8h-56c-4.4 0-8 3.6-8 8v320c0 4.4 3.6 8 8 8zm152 0h56c4.4 0 8-3.6 8-8V462c0-4.4-3.6-8-8-8h-56c-4.4 0-8 3.6-8 8v242c0 4.4 3.6 8 8 8zm152 0h56c4.4 0 8-3.6 8-8V304c0-4.4-3.6-8-8-8h-56c-4.4 0-8 3.6-8 8v400c0 4.4 3.6 8 8 8z"}}]},name:"bar-chart",theme:"outlined"},c=n(54183),u=function(t,e){return a.createElement(c.Z,(0,r.Z)({},t,{ref:e,icon:i}))};var o=a.forwardRef(u)},61107:function(t,e,n){n.d(e,{Z:function(){return o}});var r=n(83910),a=n(44194),i={icon:{tag:"svg",attrs:{viewBox:"64 64 896 896",focusable:"false"},children:[{tag:"path",attrs:{d:"M505.7 661a8 8 0 0012.6 0l112-141.7c4.1-5.2.4-12.9-6.3-12.9h-74.1V168c0-4.4-3.6-8-8-8h-60c-4.4 0-8 3.6-8 8v338.3H400c-6.7 0-10.4 7.7-6.3 12.9l112 141.8zM878 626h-60c-4.4 0-8 3.6-8 8v154H214V634c0-4.4-3.6-8-8-8h-60c-4.4 0-8 3.6-8 8v198c0 17.7 14.3 32 32 32h684c17.7 0 32-14.3 32-32V634c0-4.4-3.6-8-8-8z"}}]},name:"download",theme:"outlined"},c=n(54183),u=function(t,e){return a.createElement(c.Z,(0,r.Z)({},t,{ref:e,icon:i}))};var o=a.forwardRef(u)},80556:function(t,e,n){n.d(e,{Z:function(){return o}});var r=n(83910),a=n(44194),i={icon:{tag:"svg",attrs:{viewBox:"64 64 896 896",focusable:"false"},children:[{tag:"path",attrs:{d:"M909.1 209.3l-56.4 44.1C775.8 155.1 656.2 92 521.9 92 290 92 102.3 279.5 102 511.5 101.7 743.7 289.8 932 521.9 932c181.3 0 335.8-115 394.6-276.1 1.5-4.2-.7-8.9-4.9-10.3l-56.7-19.5a8 8 0 00-10.1 4.8c-1.8 5-3.8 10-5.9 14.9-17.3 41-42.1 77.8-73.7 109.4A344.77 344.77 0 01655.9 829c-42.3 17.9-87.4 27-133.8 27-46.5 0-91.5-9.1-133.8-27A341.5 341.5 0 01279 755.2a342.16 342.16 0 01-73.7-109.4c-17.9-42.4-27-87.4-27-133.9s9.1-91.5 27-133.9c17.3-41 42.1-77.8 73.7-109.4 31.6-31.6 68.4-56.4 109.3-73.8 42.3-17.9 87.4-27 133.8-27 46.5 0 91.5 9.1 133.8 27a341.5 341.5 0 01109.3 73.8c9.9 9.9 19.2 20.4 27.8 31.4l-60.2 47a8 8 0 003 14.1l175.6 43c5 1.2 9.9-2.6 9.9-7.7l.8-180.9c-.1-6.6-7.8-10.3-13-6.2z"}}]},name:"reload",theme:"outlined"},c=n(54183),u=function(t,e){return a.createElement(c.Z,(0,r.Z)({},t,{ref:e,icon:i}))};var o=a.forwardRef(u)},74840:function(t,e,n){n.d(e,{Z:function(){return o}});var r=n(83910),a=n(44194),i={icon:{tag:"svg",attrs:{viewBox:"64 64 896 896",focusable:"false"},children:[{tag:"path",attrs:{d:"M288 421a48 48 0 1096 0 48 48 0 10-96 0zm352 0a48 48 0 1096 0 48 48 0 10-96 0zM512 64C264.6 64 64 264.6 64 512s200.6 448 448 448 448-200.6 448-448S759.4 64 512 64zm263 711c-34.2 34.2-74 61-118.3 79.8C611 874.2 562.3 884 512 884c-50.3 0-99-9.8-144.8-29.2A370.4 370.4 0 01248.9 775c-34.2-34.2-61-74-79.8-118.3C149.8 611 140 562.3 140 512s9.8-99 29.2-144.8A370.4 370.4 0 01249 248.9c34.2-34.2 74-61 118.3-79.8C413 149.8 461.7 140 512 140c50.3 0 99 9.8 144.8 29.2A370.4 370.4 0 01775.1 249c34.2 34.2 61 74 79.8 118.3C874.2 413 884 461.7 884 512s-9.8 99-29.2 144.8A368.89 368.89 0 01775 775zM664 533h-48.1c-4.2 0-7.8 3.2-8.1 7.4C604 589.9 562.5 629 512 629s-92.1-39.1-95.8-88.6c-.3-4.2-3.9-7.4-8.1-7.4H360a8 8 0 00-8 8.4c4.4 84.3 74.5 151.6 160 151.6s155.6-67.3 160-151.6a8 8 0 00-8-8.4z"}}]},name:"smile",theme:"outlined"},c=n(54183),u=function(t,e){return a.createElement(c.Z,(0,r.Z)({},t,{ref:e,icon:i}))};var o=a.forwardRef(u)},33019:function(t,e,n){n.d(e,{Lr:function(){return g},_t:function(){return l},sE:function(){return m},x_:function(){return p}});var r=n(90819),a=n.n(r),i=n(73193),c=n.n(i),u=n(89933),o=n.n(u),s=n(39497),d=n(14906);function l(t){return f.apply(this,arguments)}function f(){return(f=o()(a()().mark((function t(e){return a()().wrap((function(t){for(;;)switch(t.prev=t.next){case 0:return t.abrupt("return",(0,d.request)("/api/v1/agent/query/org",{method:"GET",params:c()(c()({},e),{},{channel:s.XtJ})}));case 1:case"end":return t.stop()}}),t)})))).apply(this,arguments)}function p(t){return h.apply(this,arguments)}function h(){return(h=o()(a()().mark((function t(e){return a()().wrap((function(t){for(;;)switch(t.prev=t.next){case 0:return t.abrupt("return",(0,d.request)("/api/v1/agent/create",{method:"POST",data:c()(c()({},e),{},{channel:s.XtJ})}));case 1:case"end":return t.stop()}}),t)})))).apply(this,arguments)}function m(t){return v.apply(this,arguments)}function v(){return(v=o()(a()().mark((function t(e){return a()().wrap((function(t){for(;;)switch(t.prev=t.next){case 0:return t.abrupt("return",(0,d.request)("/api/v1/agent/update",{method:"POST",data:c()(c()({},e),{},{channel:s.XtJ})}));case 1:case"end":return t.stop()}}),t)})))).apply(this,arguments)}function g(t){return y.apply(this,arguments)}function y(){return(y=o()(a()().mark((function t(e){return a()().wrap((function(t){for(;;)switch(t.prev=t.next){case 0:return t.abrupt("return",(0,d.request)("/api/v1/agent/delete",{method:"POST",data:c()(c()({},e),{},{channel:s.XtJ})}));case 1:case"end":return t.stop()}}),t)})))).apply(this,arguments)}},2218:function(t,e,n){n.d(e,{If:function(){return g},dF:function(){return l},j4:function(){return m},v$:function(){return p}});var r=n(90819),a=n.n(r),i=n(73193),c=n.n(i),u=n(89933),o=n.n(u),s=n(39497),d=n(14906);function l(t){return f.apply(this,arguments)}function f(){return(f=o()(a()().mark((function t(e){return a()().wrap((function(t){for(;;)switch(t.prev=t.next){case 0:return t.abrupt("return",(0,d.request)("/api/v1/department/query/org",{method:"GET",params:c()(c()({},e),{},{channel:s.XtJ})}));case 1:case"end":return t.stop()}}),t)})))).apply(this,arguments)}function p(t){return h.apply(this,arguments)}function h(){return(h=o()(a()().mark((function t(e){return a()().wrap((function(t){for(;;)switch(t.prev=t.next){case 0:return t.abrupt("return",(0,d.request)("/api/v1/department/create",{method:"POST",data:c()(c()({},e),{},{channel:s.XtJ})}));case 1:case"end":return t.stop()}}),t)})))).apply(this,arguments)}function m(t){return v.apply(this,arguments)}function v(){return(v=o()(a()().mark((function t(e){return a()().wrap((function(t){for(;;)switch(t.prev=t.next){case 0:return t.abrupt("return",(0,d.request)("/api/v1/department/update",{method:"POST",data:c()(c()({},e),{},{channel:s.XtJ})}));case 1:case"end":return t.stop()}}),t)})))).apply(this,arguments)}function g(t){return y.apply(this,arguments)}function y(){return(y=o()(a()().mark((function t(e){return a()().wrap((function(t){for(;;)switch(t.prev=t.next){case 0:return t.abrupt("return",(0,d.request)("/api/v1/department/delete",{method:"POST",data:c()(c()({},e),{},{channel:s.XtJ})}));case 1:case"end":return t.stop()}}),t)})))).apply(this,arguments)}},8664:function(t,e,n){n.d(e,{AD:function(){return l},Tl:function(){return p}});var r=n(90819),a=n.n(r),i=n(73193),c=n.n(i),u=n(89933),o=n.n(u),s=n(39497),d=n(14906);function l(t){return f.apply(this,arguments)}function f(){return(f=o()(a()().mark((function t(e){return a()().wrap((function(t){for(;;)switch(t.prev=t.next){case 0:return t.abrupt("return",(0,d.request)("/api/v1/ticket/statistic/query/date",{method:"GET",params:c()(c()({},e),{},{channel:s.XtJ})}));case 1:case"end":return t.stop()}}),t)})))).apply(this,arguments)}function p(t){return h.apply(this,arguments)}function h(){return(h=o()(a()().mark((function t(e){return a()().wrap((function(t){for(;;)switch(t.prev=t.next){case 0:return t.abrupt("return",(0,d.request)("/api/v1/ticket/statistic/calculate",{method:"POST",data:c()(c()({},e),{},{channel:s.XtJ})}));case 1:case"end":return t.stop()}}),t)})))).apply(this,arguments)}},63797:function(t,e,n){n.r(e),n.d(e,{default:function(){return G}});var r=n(90819),a=n.n(r),i=n(89933),c=n.n(i),u=n(45332),o=n.n(u),s=n(44194),d=n(35281),l=n(13847),f=n(40110),p=n(39487),h=n(79369),m=n(78578),v=n(82770),g=n(34201),y=n(79489),x=n(94447),w=n(54943),k=n(23515),j=n(30082),M=n(83910),R={icon:{tag:"svg",attrs:{viewBox:"64 64 896 896",focusable:"false"},children:[{tag:"path",attrs:{d:"M464 688a48 48 0 1096 0 48 48 0 10-96 0zm72-112c4.4 0 8-3.6 8-8V296c0-4.4-3.6-8-8-8h-48c-4.4 0-8 3.6-8 8v272c0 4.4 3.6 8 8 8h48zm400-188h-59.3c-2.6 0-5 1.2-6.5 3.3L763.7 538.1l-49.9-68.8a7.92 7.92 0 00-6.5-3.3H648c-6.5 0-10.3 7.4-6.5 12.7l109.2 150.7a16.1 16.1 0 0026 0l165.8-228.7c3.8-5.3 0-12.7-6.5-12.7zm-44 306h-64.2c-5.5 0-10.6 2.9-13.6 7.5a352.2 352.2 0 01-49.8 62.2A355.92 355.92 0 01651.1 840a355 355 0 01-138.7 27.9c-48.1 0-94.8-9.4-138.7-27.9a355.92 355.92 0 01-113.3-76.3A353.06 353.06 0 01184 650.5c-18.6-43.8-28-90.5-28-138.5s9.4-94.7 28-138.5c17.9-42.4 43.6-80.5 76.4-113.2 32.8-32.7 70.9-58.4 113.3-76.3a355 355 0 01138.7-27.9c48.1 0 94.8 9.4 138.7 27.9 42.4 17.9 80.5 43.6 113.3 76.3 19 19 35.6 39.8 49.8 62.2 2.9 4.7 8.1 7.5 13.6 7.5H892c6 0 9.8-6.3 7.2-11.6C828.8 178.5 684.7 82 517.7 80 278.9 77.2 80.5 272.5 80 511.2 79.5 750.1 273.3 944 512.4 944c169.2 0 315.6-97 386.7-238.4A8 8 0 00892 694z"}}]},name:"issues-close",theme:"outlined"},Z=n(54183),b=function(t,e){return s.createElement(Z.Z,(0,M.Z)({},t,{ref:e,icon:R}))};var A=s.forwardRef(b),D=n(74840),S=n(61107),z=n(80556),C=n(14906),F=n(71194),O=n(8664),T=n(19433),E=n(98830),Y=n(10404),q=n(33019),B=n(91361),U=n(39497),I=n(96596),J=n.n(I),P=n(2218),H=n(65728),X=n(31549),V=d.default.RangePicker,W=l.Z.Option,G=function(){var t,e,n=(0,C.useIntl)(),r=(0,B.Z)().translateStringTranct,i=(0,s.useState)(J()().startOf("day")),u=o()(i,2),d=u[0],M=u[1],R=(0,s.useState)(J()().endOf("day")),Z=o()(R,2),b=Z[0],I=Z[1],G=(0,s.useState)("today"),N=o()(G,2),_=N[0],K=N[1],L=(0,s.useState)(U.whQ),Q=o()(L,2),$=Q[0],tt=Q[1],et=(0,s.useState)(),nt=o()(et,2),rt=nt[0],at=nt[1],it=(0,s.useState)(),ct=o()(it,2),ut=ct[0],ot=ct[1],st=(0,E.u)((function(t){return t.currentOrg})),dt=(0,Y.E)((function(t){return t})),lt=dt.agentResult,ft=dt.setAgentResult,pt=(0,H.H)((function(t){return t})),ht=pt.departmentResult,mt=pt.setDepartmentResult,vt=(0,s.useState)(),gt=o()(vt,2),yt=gt[0],xt=gt[1],wt=(0,s.useState)(U.OwA),kt=o()(wt,2),jt=kt[0],Mt=kt[1],Rt=(0,s.useState)(!1),Zt=o()(Rt,2),bt=Zt[0],At=Zt[1],Dt=[{label:(0,X.jsx)(C.FormattedMessage,{id:"ticket.statistic.timeRange.today"}),value:"today"},{label:(0,X.jsx)(C.FormattedMessage,{id:"ticket.statistic.timeRange.yesterday"}),value:"yesterday"},{label:(0,X.jsx)(C.FormattedMessage,{id:"ticket.statistic.timeRange.week"}),value:"week"},{label:(0,X.jsx)(C.FormattedMessage,{id:"ticket.statistic.timeRange.lastWeek"}),value:"lastWeek"},{label:(0,X.jsx)(C.FormattedMessage,{id:"ticket.statistic.timeRange.month"}),value:"month"},{label:(0,X.jsx)(C.FormattedMessage,{id:"ticket.statistic.timeRange.custom"}),value:"custom"}];(0,s.useEffect)((function(){if("custom"===_)M(d),I(b),Mt(U.dd4);else{var t=J()();"today"===_?(M(t),I(t),Mt(U.OwA)):"yesterday"===_?(M(t.subtract(1,"day")),I(t.subtract(1,"day")),Mt(U.OwA)):"week"===_?(M(t.startOf("week")),I(t.endOf("week")),Mt(U.dd4)):"lastWeek"===_?(M(t.subtract(1,"week").startOf("week")),I(t.subtract(1,"week").endOf("week")),Mt(U.dd4)):"month"===_&&(M(t.startOf("month")),I(t.endOf("month")),Mt(U.dd4))}}),[_]);var St=function(){var t=c()(a()().mark((function t(){var e,n;return a()().wrap((function(t){for(;;)switch(t.prev=t.next){case 0:return T.yw.loading("loading"),e={pageNumber:0,pageSize:100,orgUid:null==st?void 0:st.uid},t.next=4,(0,P.dF)(e);case 4:n=t.sent,console.log("queryDepartmentsByOrg:",n,e),200===n.code?(T.yw.destroy(),mt(n),n.data.content.length>0&&ot(n.data.content[0].uid)):(T.yw.destroy(),T.yw.error(n.message));case 7:case"end":return t.stop()}}),t)})));return function(){return t.apply(this,arguments)}}(),zt=function(){var t=c()(a()().mark((function t(){var e,n;return a()().wrap((function(t){for(;;)switch(t.prev=t.next){case 0:return T.yw.loading("loading"),e={pageNumber:0,pageSize:50,orgUid:null==st?void 0:st.uid},t.next=4,(0,q._t)(e);case 4:n=t.sent,console.log("fetchAllAgents: ",n),200===n.code?(T.yw.destroy(),ft(n),n.data.content.length>0&&at(n.data.content[0].uid)):(T.yw.destroy(),T.yw.error(r(n.message))),console.log("queryAllAgents response",n);case 8:case"end":return t.stop()}}),t)})));return function(){return t.apply(this,arguments)}}(),Ct=function(){var t=c()(a()().mark((function t(){var e,r;return a()().wrap((function(t){for(;;)switch(t.prev=t.next){case 0:return At(!0),t.prev=1,T.yw.loading("loading"),e={type:$,startDate:null==d?void 0:d.format("YYYY-MM-DD"),endDate:null==b?void 0:b.format("YYYY-MM-DD"),departmentUid:ut,assigneeUid:rt,orgUid:null==st?void 0:st.uid},t.next=6,(0,O.AD)(e);case 6:r=t.sent,console.log("queryStatisticTicketByDate response",r,e),200===r.code?(T.yw.destroy(),xt(r.data)):(T.yw.destroy(),T.yw.error(r.message)),t.next=14;break;case 11:t.prev=11,t.t0=t.catch(1),T.yw.error(n.formatMessage({id:"ticket.message.operation.failed"}));case 14:return t.prev=14,At(!1),t.finish(14);case 17:case"end":return t.stop()}}),t,null,[[1,11,14,17]])})));return function(){return t.apply(this,arguments)}}(),Ft=function(){var t=c()(a()().mark((function t(){var e,n;return a()().wrap((function(t){for(;;)switch(t.prev=t.next){case 0:return T.yw.loading("loading"),e={type:$,startDate:null==d?void 0:d.format("YYYY-MM-DD 00:00:00"),endDate:null==b?void 0:b.format("YYYY-MM-DD 23:59:59"),departmentUid:ut,assigneeUid:rt,orgUid:null==st?void 0:st.uid},t.next=4,(0,O.AD)(e);case 4:n=t.sent,console.log("queryStatisticTicketByDate response",n,e),200===n.code?T.yw.destroy():(T.yw.destroy(),T.yw.error(n.message));case 7:case"end":return t.stop()}}),t)})));return function(){return t.apply(this,arguments)}}();(0,s.useEffect)((function(){St(),zt()}),[]),(0,s.useEffect)((function(){Ct()}),[$,rt,ut]),(0,s.useEffect)((function(){Ft()}),[jt,$,rt,ut]),(0,s.useEffect)((function(){Ct()}),[d,b]);var Ot=[{title:n.formatMessage({id:"ticket.statistic.total"}),value:(null==yt?void 0:yt.totalTickets)||0,icon:(0,X.jsx)(k.Z,{}),color:"#1890ff"},{title:n.formatMessage({id:"ticket.statistic.resolved"}),value:(null==yt?void 0:yt.resolvedTickets)||0,icon:(0,X.jsx)(j.Z,{}),color:"#52c41a"},{title:n.formatMessage({id:"ticket.statistic.resolution.rate"}),value:"".concat((null==yt?void 0:yt.resolvedTickets)/(null==yt?void 0:yt.totalTickets)||0,"%"),icon:(0,X.jsx)(A,{}),color:"#722ed1"},{title:n.formatMessage({id:"ticket.statistic.satisfaction"}),value:"".concat((null==yt?void 0:yt.customerSatisfactionRate)||0,"%"),icon:(0,X.jsx)(D.Z,{}),color:"#fa8c16"}];return(0,X.jsxs)("div",{style:{padding:16},children:[(0,X.jsx)(f.Z,{style:{marginBottom:16},children:(0,X.jsxs)(p.Z,{direction:"vertical",style:{width:"100%"},children:[(0,X.jsxs)(p.Z,{wrap:!0,children:[(0,X.jsx)(h.ZP.Group,{value:_,onChange:function(t){return K(t.target.value)},children:Dt.map((function(t){return(0,X.jsx)(h.ZP.Button,{value:t.value,children:t.label},t.value)}))}),"custom"===_&&(0,X.jsx)(V,{value:[d,b],onChange:function(t){M(t[0]),I(t[1])}})]}),(0,X.jsxs)(p.Z,{wrap:!0,children:[(0,X.jsxs)(l.Z,{placeholder:(0,X.jsx)(C.FormattedMessage,{id:"ticket.statistic.filter.type"}),style:{width:200},value:$,onChange:function(t){return tt(t)},children:[(0,X.jsx)(W,{value:U.whQ,children:(0,X.jsx)(C.FormattedMessage,{id:"i18n.all"})}),(0,X.jsx)(W,{value:U.fyH,children:(0,X.jsx)(C.FormattedMessage,{id:"ticket.statistic.filter.agent"})}),(0,X.jsx)(W,{value:U.nYM,children:(0,X.jsx)(C.FormattedMessage,{id:"ticket.statistic.filter.department"})})]}),$===U.fyH&&(0,X.jsx)(l.Z,{placeholder:(0,X.jsx)(C.FormattedMessage,{id:"ticket.statistic.filter.agent"}),style:{width:200},value:rt,onChange:function(t){return at(t)},children:null===(t=lt.data)||void 0===t||null===(t=t.content)||void 0===t?void 0:t.map((function(t){return(0,X.jsx)(W,{value:null==t?void 0:t.uid,children:r(null==t?void 0:t.nickname)},null==t?void 0:t.uid)}))}),$===U.nYM&&(0,X.jsx)(l.Z,{placeholder:(0,X.jsx)(C.FormattedMessage,{id:"ticket.statistic.filter.department"}),style:{width:200},value:ut,onChange:function(t){return ot(t)},children:null===(e=ht.data)||void 0===e||null===(e=e.content)||void 0===e?void 0:e.map((function(t){return(0,X.jsx)(W,{value:null==t?void 0:t.uid,children:r(null==t?void 0:t.name)},null==t?void 0:t.uid)}))}),(0,X.jsx)(m.Z,{title:(0,X.jsx)(C.FormattedMessage,{id:"ticket.statistic.filter.export"}),children:(0,X.jsx)(v.ZP,{icon:(0,X.jsx)(S.Z,{}),onClick:function(){T.yw.warning("TODO: 待实现")},children:(0,X.jsx)(C.FormattedMessage,{id:"ticket.statistic.filter.export"})})}),(0,X.jsx)(m.Z,{title:(0,X.jsx)(C.FormattedMessage,{id:"ticket.statistic.filter.refresh"}),children:(0,X.jsx)(v.ZP,{icon:(0,X.jsx)(z.Z,{}),onClick:function(){return Ct()},children:(0,X.jsx)(C.FormattedMessage,{id:"ticket.statistic.filter.refresh"})})}),!1]})]})}),(0,X.jsx)(g.Z,{gutter:16,style:{marginBottom:24},children:Ot.map((function(t){return(0,X.jsx)(y.Z,{span:6,children:(0,X.jsx)(f.Z,{loading:bt,children:(0,X.jsx)(x.Z,{title:t.title,value:t.value,prefix:s.cloneElement(t.icon,{style:{color:t.color}}),valueStyle:{color:t.color}})})},t.title)}))}),(0,X.jsx)(f.Z,{title:(0,X.jsx)(C.FormattedMessage,{id:"ticket.statistic.trend"}),style:{marginBottom:24,height:300},loading:bt,children:(0,X.jsx)(F.Z,{data:[],xField:"date",yField:"value",seriesField:"type",legend:{position:"top"},meta:{type:{formatter:function(t){return n.formatMessage({id:"ticket.statistic.type.".concat(t)})}}}})}),(0,X.jsx)(f.Z,{title:(0,X.jsx)(C.FormattedMessage,{id:"ticket.statistic.agent.performance"}),loading:bt,children:(0,X.jsx)(w.Z,{columns:[{title:n.formatMessage({id:"ticket.statistic.agent.name"}),dataIndex:"assigneeName",key:"assigneeName"},{title:n.formatMessage({id:"ticket.statistic.agent.tickets"}),dataIndex:"assigneeTickets",key:"assigneeTickets",sorter:!0},{title:n.formatMessage({id:"ticket.statistic.agent.resolution"}),dataIndex:"assigneeResolutionRate",key:"assigneeResolutionRate",render:function(t){return"".concat(t,"%")},sorter:!0},{title:n.formatMessage({id:"ticket.statistic.agent.satisfaction"}),dataIndex:"customerSatisfactionRate",key:"customerSatisfactionRate",render:function(t){return"".concat(t,"%")},sorter:!0}],rowKey:"assigneeUid",pagination:!1})})]})}},10404:function(t,e,n){n.d(e,{E:function(){return l}});var r=n(73193),a=n.n(r),i=n(76711),c=n.n(i),u=n(39497),o=n(58063),s=n(66266),d=n(31403),l=(0,o.Ue)()((0,s.mW)((0,s.tJ)((0,d.n)((function(t,e){return{agentResult:{data:{content:[]}},currentAgent:{uid:"",orgUid:""},insertAgent:function(e){t((function(t){t.agentResult.data.content.unshift(e)}))},updateAgent:function(e){t((function(t){var n=t.agentResult.data.content,r=n.findIndex((function(t){return t.uid===e.uid}));-1!==r?n[r]=e:console.warn("Agent with uid ".concat(e.uid," not found."))}))},setAgentResult:function(n){var r;(t({agentResult:n}),""===e().currentAgent.uid)&&((null===(r=n.data)||void 0===r||null===(r=r.content)||void 0===r?void 0:r.length)>0&&t({currentAgent:n.data.content[0]}))},setCurrentAgent:function(n){var r=e().agentResult.data.content,i=r.findIndex((function(t){return t.uid===n.uid}));if(-1!==i){var u=[].concat(c()(r.slice(0,i)),[n],c()(r.slice(i+1))),o=a()(a()({},e().agentResult),{},{data:{content:u}});t({agentResult:o,currentAgent:n})}else console.warn("Agent with the specified uid not found."),t({currentAgent:n})},deleteCurrentAgent:function(n){var r=e().agentResult.data.content,i=r.findIndex((function(t){return t.uid===n}));-1!==i?t({agentResult:a()(a()({},e().agentResult),{},{data:{content:[].concat(c()(r.slice(0,i)),c()(r.slice(i+1)))}})}):console.warn("Agent not found in cache:",n),e().currentAgent.uid===n&&t({currentAgent:{uid:"",orgUid:""}})},deleteAgentCache:function(){return t({},!0)}}})),{name:u.zzK})))},65728:function(t,e,n){n.d(e,{H:function(){return p}});var r=n(86222),a=n.n(r),i=n(76711),c=n.n(i),u=n(73193),o=n.n(u),s=n(39497),d=n(58063),l=n(66266),f=n(31403),p=(0,d.Ue)()((0,l.mW)((0,l.tJ)((0,f.n)((function(t,e){return{departmentResult:{data:{content:[]}},currentDepartment:{uid:s.zBg,nickname:s.zBg},insertDepartment:function(e){t((function(t){var n=t.departmentResult.data.content;if(e.parentUid){var r=n.find((function(t){return t.uid===e.parentUid}));r&&(r.children||(r.children=[]),r.children.push(e))}else n.push(e)}))},upgradeDepartment:function(e){t((function(t){var n=t.departmentResult.data.content,r=n.findIndex((function(t){return t.uid===e.uid}));-1!==r?n[r]=e:n.forEach((function(t){if(t.children){var n=t.children.findIndex((function(t){return t.uid===e.uid}));-1!==n&&(t.children[n]=e)}}))}))},setDepartmentResult:function(n){var r,a={uid:s.zBg,name:s.zBg};(t({departmentResult:o()(o()({},n),{},{data:{content:[a].concat(c()(n.data.content))}})}),""===e().currentDepartment.uid)&&((null===(r=n.data)||void 0===r||null===(r=r.content)||void 0===r?void 0:r.length)>0&&t({currentDepartment:n.data.content[0]}))},setCurrentDepartment:function(n){var r=e().departmentResult.data.content,a=r.findIndex((function(t){return t.uid===n.uid}));if(-1!==a){var i=[].concat(c()(r.slice(0,a)),[n],c()(r.slice(a+1))),u=o()(o()({},e().departmentResult),{},{data:{content:i}});t({departmentResult:u,currentDepartment:n})}else console.warn("Department with the specified uid not found."),t({currentDepartment:n})},removeDepartment:function(n){t((function(t){var e=t.departmentResult.data.content;t.departmentResult.data.content=function t(e,n){return e.filter((function(e){return e.uid!==n&&(e.children&&(e.children=t(e.children,n)),!0)}))}(e,n)})),e().currentDepartment.uid===n&&t({currentDepartment:{uid:""}})},setCurrentDepUid:function(n){var r,i,c=null===(r=e().departmentResult)||void 0===r||null===(r=r.data)||void 0===r||null===(r=r.content)||void 0===r?void 0:r.find((function(t){return t.uid===n}));if(c)t({currentDepartment:c});else{!function e(r){var i,c=a()(r);try{for(c.s();!(i=c.n()).done;){var u=i.value;if(u.uid===n)return void t({currentDepartment:u});u.children&&u.children.length>0&&e(u.children)}}catch(t){c.e(t)}finally{c.f()}}((null===(i=e().departmentResult)||void 0===i||null===(i=i.data)||void 0===i?void 0:i.content)||[])}},deleteDepartmentCache:function(){return t({},!0)}}})),{name:s.xY_})))},50301:function(t,e,n){n.d(e,{Z:function(){return a}});var r=n(99845);function a(t,e){var n="undefined"!=typeof Symbol&&t[Symbol.iterator]||t["@@iterator"];if(!n){if(Array.isArray(t)||(n=(0,r.Z)(t))||e&&t&&"number"==typeof t.length){n&&(t=n);var a=0,i=function(){};return{s:i,n:function(){return a>=t.length?{done:!0}:{done:!1,value:t[a++]}},e:function(t){throw t},f:i}}throw new TypeError("Invalid attempt to iterate non-iterable instance.\nIn order to be iterable, non-array objects must have a [Symbol.iterator]() method.")}var c,u=!0,o=!1;return{s:function(){n=n.call(t)},n:function(){var t=n.next();return u=t.done,t},e:function(t){o=!0,c=t},f:function(){try{u||null==n.return||n.return()}finally{if(o)throw c}}}}}}]);